ADSL24 > Coms: 3 day session

As the "What could possibly go wrong" thread has become convoluted, this one is dedicated to the widely reported 3 day session, where LCP goes down and immediately comes up again, causing a break in the connection for approx. 20 seconds.

Is everyone on Coms seeing this?

Todays occurrence was at 17:24:35 here.

Would a Coms representative care to comment?

Edited by deleted (Thu 13-Feb-14 18:55:28)

I messaged Dan about it. This is his reply

Hi,

Just heard back from them, they have advised that they are currently investigating what is required and how soon they can implement the change.

As soon as I receive anything further, I will let you know.

Kind regards

Dan

Them being TTB

Hi,

I dont think this is general, or at least I am not having this problem. Not before or since being moved to Coms.

You checked your logs? You may have just missed it seeing as its not down for long

I had the same, also been seeing the previous 3 day pattern.

I too have a drop in speed as others have said and also I just had loss of service totally for the past hour or so.

Hope they get it sorted out soon.

In addition to any end-user modem logs, it should also be listed in the Coms MyAccount Connection Log.

Yes, have checked event logs in my router and in myaccount on Coms. Nothing showing, nor has there been since reading about others 3 day problem on here last week. Hence my comment that its not affecting everyone.

Do you know if you're on TTB at the exchange?

Yes, moved over to their LLU early 2012, when James offered the new packages. I wonder if its the ex C&W users who have the problem, or are you on cpw too?

No im same as you never been on C&W just moved to their LLU. DanComs reported it to TTB who are looking into it so must be to do with them somewhere along the line

Edited by bobble_bob (Thu 13-Feb-14 21:00:38)