Coms service update

Just received this message from Coms as I haven't been moved to the new system yet . Am I the only one most on here appear to have migratedComs

Enjoy the old system while you can! Been migrated now for 15 days, and it's like the broadband connection I had back in 2010 - slow and congested.

In reply to a post by reywob:

Enjoy the old system while you can! Been migrated now for 15 days, and it's like the broadband connection I had back in 2010 - slow and congested.

Ugh. I think I'll be outbound to A&A if that's the case for me...

In reply to a post by Mucron:

Just received this message from Coms as I haven't been moved to the new system yet . Am I the only one most on here appear to have migratedComs

Mines still on the old system. "Migration" date was Thursday 13th February, but not had any communications from them.

Were you on some LLU package or FTTC? Mines on 21CN...

I have to say that is untrue, I have been migrated for 25 days now without problems. The only time my connection sync changed was when they reset my snr profile to 12db after a week, I rang support up late on a friday night and the nice lady reset it back to 6db up/down, there and then at my request, no hassle.
I live in the sticks on a long line yet i have suffered no congestion or slowdowns at peak or any other times.

Others have had a few problems, and also the account page is not fully functional. But by and large its just ones who have faults that post on here, not people praising so dont be put off by the doom mongers, Lol.

Nick

In reply to a post by tehreedy:

In reply to a post by reywob:

Enjoy the old system while you can! Been migrated now for 15 days, and it's like the broadband connection I had back in 2010 - slow and congested.

Ugh. I think I'll be outbound to A&A if that's the case for me...

In reply to a post by Mucron:

Just received this message from Coms as I haven't been moved to the new system yet . Am I the only one most on here appear to have migratedComs

Mines still on the old system. "Migration" date was Thursday 13th February, but not had any communications from them.

Were you on some LLU package or FTTC? Mines on 21CN...

No LLU here just standard ADSL My Exchange

Should have been moved between 22 Jan and 14 Feb .

In reply to a post by Mucron:

No LLU here just standard ADSL My Exchange

Just a chuckle really, as I know you will be correct.

The clipped image you show doesn't tell us anything at all about whether or not there is LLU at that exchange .

In reply to a post by RobertoS:

In reply to a post by Mucron:

No LLU here just standard ADSL My Exchange

Just a chuckle really, as I know you will be correct.

The clipped image you show doesn't tell us anything at all about whether or not there is LLU at that exchange .

Here's the proof

Been migrated since 17th February and speeds have dropped significantly. Have switched off hardware to see if it would resync and get better, but alas, no such luck.

Anything else I should be doing before I start to look around at alternative suppliers?

Check your line profile and in particular your SNR. Seems alot got reset to 12db which will drop speeds. A quick call to CS can change them if thats happened

Did wonder what coms would do for people who dont have TTB at the exchange. Guess its delay their migration

In reply to a post by bobble_bob:

Check your line profile and in particular your SNR. Seems alot got reset to 12db which will drop speeds. A quick call to CS can change them if thats happened

How do I check this?

Im on a Market 1 exchange and got a email telling me of the delay. Maybe they didn't realise there were still exchanges with no LLU out there lol

Or at least WBC. (BT Wholesale ADSL2+ previously known as 21CN).

To handle 20CN exchanges (ADSL Max, Max Premium, IPStream Connect) requires a separate feed from BT Wholesale than the WBC service. If they haven't/hadn't got one of those they would have some kit ordering from BT Wholesale to do.

It could be they were confused by a BTW announcement a while ago that all 20CN kit was being withdrawn. If read very carefully, it meant from exchanges that had both 20CN and 21CN. 20CN ones are being converted to 21CN, but that's a separate exercise.

See this News Article. The important bit I'm on about is the update on 1 July, just before the Comments.

I haven't checked the people who have been delayed, to see if there is anything in that possibility.

In reply to a post by RobertoS:

Or at least WBC. (BT Wholesale ADSL2+ previously known as 21CN).

To handle 20CN exchanges (ADSL Max, Max Premium, IPStream Connect) requires a separate feed from BT Wholesale than the WBC service. If they haven't/hadn't got one of those they would have some kit ordering from BT Wholesale to do.

It could be they were confused by a BTW announcement a while ago that all 20CN kit was being withdrawn. If read very carefully, it meant from exchanges that had both 20CN and 21CN. 20CN ones are being converted to 21CN, but that's a separate exercise.

See this News Article. The important bit I'm on about is the update on 1 July, just before the Comments.

I haven't checked the people who have been delayed, to see if there is anything in that possibility.

Well that make sense as my exchange is up to 8Mb only. From BT's website:

Any other remaining end user circuits must be migrated prior to the retirement of BT Centrals on 31 July 2014.

https://www.btwholesale.com/pages/static/Products/Br...

There is an spreadsheet with a timetable here:

https://www.btwholesale.com/pages/static/Library/Pri...