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I've noticed that I seem to get some packet loss every so often since the switch to Coms according to the BQMs I have. I've also noticed some pages that take a while to load on or off (sometimes it's quicker to just hit the stop and refresh button).
Comparing the BQM graphs for my connection and my parent's, packet loss happens at around the same time on both connections. I do have a VPN between the two but my router's traffic graph shows no substantial traffic (<3KB/s) during the same periods. I've killed this to be safe and will shutdown my PCs tonight and share another snapshot to rule this out.
Here's the two BQMs butchered in Paint.net which shows it a little more clearly: https://dl.dropboxusercontent.com/u/23595230/BQMPack...
I would be interested in seeing if other people's BQMs match the occasional packet loss on these two.
Mine (live)
Parent's (live)
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Yea I get this with slow loading pages. Happens on coms dns aswell as opendns so thats not the cause.
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I'd just commented on another post that I sometimes get pages that just refuse to load since Coms took over. I had a couple of hours last week where I couldn't even get Google but I was still connected. Just another problem since our 'improved service'...
Oh and am on OpenDNS so not exclusive to Coms' DNS server
Edited by deleted (Wed 05-Mar-14 23:05:19)
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Occasional??
This BQM test is fairly typical for me since COMS came on the scene.
I've got my MAC and will be off very shortly.
It's a shame, given the previous good reputation of ADSL24. 
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Send that to DanComs on PM. Always got stuff sorted for me when i PM him even though he may not reply on here
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Quite bad tonight, effecting streaming. Anyone else?
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Was just coming on to say, for the last hour or so its be [censored]. Like almost 100% packetloss.
http://www.thinkbroadband.com/ping/share/2609171007d...
Seems to be ok now though.....
I think its MAC time.
Edited by Cruncher (Tue 11-Mar-14 20:09:51)
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I know its at their end, but what would cause packet loss like that? Congestion?
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Didn't notice it tonight but had really bad packet loss while online gaming last night.
Surely they have got to get their act together soon, or are we beta testers?
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Haven't had much of a chance to investigate it properly my end recently. In an ideal world, I'd catch that packet loss with no other devices connected to the router but that's very inconvenient when I'm at home. I plan on unplugging everything when I'm not at home and seeing if I catch it then.
I've been out since 10 so far and the average ping has dropped right down on my BQM so there's certainly stuff on my LAN doing things when I'm not there.
You can probably see when transmission runs during the night. 
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So I've got both TBB's BQM and F8lures latency monitor running, and have had for years.
Heres the last three days from F8lure....
11th: http://imgur.com/oAOqIPs
12th: http://imgur.com/vS5WT40
13th: http://imgur.com/5EUP8t0
Anyone else see the pattern?
TBB's BQM isn't are bad on the 12th and 13th, (see my post above for my BQM from the 11th) but you can still see the spikes. Its never been this bad, or this consistent. Is this a Coms issue?
Edited by Cruncher (Fri 14-Mar-14 18:13:48)
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Do the coms guys still post on here?
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Im currently sending my BQM results to PaulComs on a daily basis, and he is monitoring things his end. They're looking into it, he replied to me on PM
I think its due to congestion. Peak usage ends at 8pm, just as we see packet loss
Edited by bobble_bob (Fri 14-Mar-14 18:22:54)
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How do yours look, any similarity or pattern?
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Pretty much the same as yours, very little packet loss until around 7pm and then 25-50% for a few hours after that
http://www.thinkbroadband.com/ping/share/53425c4ddbe...
Edited by bobble_bob (Fri 14-Mar-14 18:27:13)
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Interesting, so its clearly a Coms issue.
Are you on a fibre product?
Let him know I'm having the same issues would you? 
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Ive send you a PM
No im on the standard ADSL using TTB tech at the exchange
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Replied, cheers.
TTB tech?
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Talk Talk Broadband at the exchange but running over the coms network. Same as ADSL24 used
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Ah right, Didn't know thats who they used, Been on FTTC for the last three years....
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Ah right, yea its pretty good get the benefits of an LLU connection without actually being on Talk talk who by all accounts are terrible.
Edited by bobble_bob (Fri 14-Mar-14 18:36:08)
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lol, yeah I'd rather eat my own feet than use Talk Talk....
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I was streaming iplayer last night during the packetloss and never noticed anything
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Tested from around 11pm to 9am last night and still seeing some loss despite the testing of throttling.
BQM snapshot
mtr from an external machine
Edited by deleted (Wed 19-Mar-14 18:35:35)
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Mine look identical pretty much. Got the big spike at 1am (assume when they throttle ended it spiked the network) but its better than before the throttle started. Browsing was fine all night
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Getting loads of packetloss now. Whats changed? Been good last few days and throttling still in place
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Looks like it's ICMP traffic disappearing. HTTP seems fine... speedtests are fine... Odd.
Major difficulty pinging myself both ways. Sounds dirty... *Cough* Maybe their traffic management has gone berserk.
Edit: and my mtr again: http://puu.sh/7BJvK.png
Edited by deleted (Wed 19-Mar-14 21:12:56)
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Your logs showing the same? It did seem slow for me for awhile, but you saying its not actually packetloss, just the ICMP requests arent getting through?
Edit: Must be packetloss iplayer wont work
Edited by bobble_bob (Wed 19-Mar-14 21:20:23)
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Yep.
TCP should retransmit any lost packets. Pings are being lost around 85% of the time. If that was true for all traffic, I wouldn't be able to speedtest anywhere near 6mbits. ICMP is usually the lowest priority anyway so it would be the first to suffer when things are going wrong. That's not to say it's just ICMP though. There's probably packetloss to a less degree on other things.
Edited by deleted (Wed 19-Mar-14 21:25:31)
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Well there is something there, browsing randomly goes slow, streaming wont work etc
Edit: Seems iplayer is broke. Sods law it happens when i use it to test my connection. Still browsing is dodgy
Edited by bobble_bob (Wed 19-Mar-14 21:32:31)
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Do agree to a point tho (i do think there was something going on for abit earlier) but now i have good pings, icmp traffic is back, streaming seems fine yet still getting 80% packet loss according to my log. That doesnt add up
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More bonkers bad packet loss today.... Between 8 and 10pm
(Ignore the bit earlier on the day, I was setting up my new router etc)
http://imgur.com/qOiLTf4
I'm on FTTC so not sure if this relates to you guys or not...
What the general consensus, is it Coms or BT congestion?
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Same, something is going on between 8-10pm on certain days. Since the throttling come in packet loss has been minimal, then this
Ive sent my log to PaulComs anyway, might be worth doing the same so he has more data to go on
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How was your connection during the mental packet loss period? Mine was slower in terms of streaming and browsing but there wasnt 100% packet loss as suggested in the graphs as speedtests were fine
Edited by bobble_bob (Wed 19-Mar-14 22:59:16)
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Usable, but slow as [censored].
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Set this going a little while ago. My server's not on the best of connections so take it with a pinch of salt but it's logging a handful of Coms IPs. I believe they're some of the gateway servers (first hop on your traceroutes after your router). Basically the point where my mtr things I've posted show the loss happening.
Here's a link to one of them showing 7pm to 10pm today.
http://bmcq.co.uk/smokeping/smokeping.cgi?displaymod...
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Never looked at a smokeping graph before, i assume thats showing packet loss
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Mmm, the colour shows the packet loss (there's a key) and nothing at all shows 100% loss.
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Im slightly colourblind so doesnt help much haha
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There's still the odd pings that get lost but BQMs and SmokePing are showing an improvement over earlier in the week. I've also played some Left4Dead2 without a hint of lag.
Bittorrent is still pretty grim though at around 100KB/s.
Edited by deleted (Fri 21-Mar-14 23:32:46)
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Yea mine have been better. You still on the .51 gateway? Just wondering looking at the thread stevepressman started why he saw packetloss last night. None on the .53 gateway
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What gateway are you on?
It should be in your router settings, something like 109.224.191.53 or .51
Edited by bobble_bob (Sat 22-Mar-14 09:25:15)
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Yus, .51 still.
I'm still monitoring .50 - .55 and they look fine (not perfect). There has usually been correlation between them and my BQM so either Steve's on one that I'm not monitoring or there's something else going on.
Edited by deleted (Sat 22-Mar-14 11:01:44)
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Yea i suspect its his connection rather than a problem at coms. Looking at his graph now he is getting 100% packet loss. Even when coms didnt throttle it never got that bad (only at peak times and again wasnt 100%) where as he has been getting it all night and this morning
Edited by bobble_bob (Sat 22-Mar-14 11:04:11)
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Well this is what I am getting still
http://www.thinkbroadband.com/ping/share/737ab6c3d14...
Steve Are you on a dynamic or static IP address? That graph looks more like you have disconnected and reconnected, so have a new IP address. The tbb BQM is intended only for static IP addresses, though very sticky ones are ok..
My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 59.4/14.4Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
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Coms is static ip Rob
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Yep Roberto is correct I have a static IP.
Steve
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Ok I have found it
109.224.191.53
Steve
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Replied to you other post but im on that gateway with zero issues
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