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Standard User AlanMaz11
(newbie) Fri 28-Mar-14 00:07:11
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My Account


[link to this post]
 
Hi everyone,has anyone else been unable to log into there Coms account & billing tonight,on mine it says an error with my username or password,it's worked up until tonight i've sent a pm to paul & dan coms.

The cpanel side has had an issue & affects a lot of users so i'm told by coms.
Standard User AK47
(newbie) Fri 28-Mar-14 00:17:40
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Re: My Account


[re: AlanMaz11] [link to this post]
 
So it's not just me then and not for the first time either.

Using the "Forgot Password" function generates an error as it doesn't recognise my email addy and username.

Rapidly loosing faith in Coms as they can't seem to get even the little things right.

Edited by AK47 (Fri 28-Mar-14 00:23:22)

Standard User stevepressman
(member) Fri 28-Mar-14 00:21:38
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Re: My Account


[re: AlanMaz11] [link to this post]
 
Not just you mate I can't log in either, probably a good thing too as I really don't want to be giving them my money on Monday for the terrible service we are getting from them now!

Steve


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Standard User AlanMaz11
(newbie) Fri 28-Mar-14 00:52:51
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Re: My Account


[re: stevepressman] [link to this post]
 
Thank you AK47 & Stevepressman for replying.

The future for coms is not looking to good.
Standard User paperclip
(newbie) Fri 28-Mar-14 01:06:36
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Re: My Account


[re: AlanMaz11] [link to this post]
 
I just tried to log in. After I hit submit, the entire page is filled with code and I'm told my username/password is incorrect.

Edited by paperclip (Fri 28-Mar-14 01:07:27)

Standard User AK47
(newbie) Fri 28-Mar-14 01:17:10
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Re: My Account


[re: AlanMaz11] [link to this post]
 
Just this minute tried again and it now works.

Odd, very odd.
Standard User Cruncher
(regular) Fri 28-Mar-14 09:10:48
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Re: My Account


[re: AK47] [link to this post]
 
Its always had issues. When i was moved to coms my user/pass didn't work.

Did the forget pass, new pass didn't work.

Rang coms and then told me my original password over the phone.

Go figure.
Standard User Benjanyan
(learned) Fri 28-Mar-14 09:35:27
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Re: My Account


[re: AlanMaz11] [link to this post]
 
I couldn't on either of my accounts at about midnight. Wrong username or password.

Seems OK now.
Standard User bobble_bob
(fountain of knowledge) Fri 28-Mar-14 09:36:19
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Re: My Account


[re: Benjanyan] [link to this post]
 
No usage stats though, ive used 0gb apparently. Not an issue for me never get near my 100gb anyway
Standard User Cruncher
(regular) Fri 28-Mar-14 09:38:25
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Re: My Account


[re: bobble_bob] [link to this post]
 
Same. 0% used.
Standard User Benjanyan
(learned) Fri 28-Mar-14 09:38:26
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Re: My Account


[re: bobble_bob] [link to this post]
 
Hmm @[email protected]

http://puu.sh/7Mx0s.png
Standard User Cruncher
(regular) Fri 28-Mar-14 09:39:55
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Re: My Account


[re: Benjanyan] [link to this post]
 
I'm sorry but these guys (Coms) are [censored] useless....

/rant
Standard User bobble_bob
(fountain of knowledge) Fri 28-Mar-14 09:43:30
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Re: My Account


[re: Cruncher] [link to this post]
 
Account and connection problems around the same time....coincidence?
Standard User AlanMaz11
(newbie) Fri 28-Mar-14 09:53:22
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Re: My Account


[re: Cruncher] [link to this post]
 
Thanks everyone,i just tried mine again & i can now log into account & billing.i'll update paul & dan coms.

i still have an issue with logging into cpanel.
Standard User quoddle
(newbie) Fri 28-Mar-14 14:34:13
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Re: My Account


[re: AlanMaz11] [link to this post]
 
I wonder if we are ever going to get the Line Option function back. It was promised in January them slipped a week but it's now well past when Paul promised it for and doesn't seem to get a mention any more.
Standard User bobble_bob
(fountain of knowledge) Fri 28-Mar-14 14:38:20
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Re: My Account


[re: quoddle] [link to this post]
 
I messaged Paul and he said yes we're and ge is finding out when
Standard User Benjanyan
(learned) Fri 28-Mar-14 14:44:19
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Re: My Account


[re: quoddle] [link to this post]
 
If you raise a ticket and tell them what you're after, they've been damn fast from my experience.
Standard User quoddle
(newbie) Fri 28-Mar-14 15:05:46
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Re: My Account


[re: bobble_bob] [link to this post]
 
Was that today because I PM'd him a couple of days ago and am still waiting for a reply?
Standard User bobble_bob
(fountain of knowledge) Fri 28-Mar-14 15:08:25
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Re: My Account


[re: quoddle] [link to this post]
 
Fews days ago he has been away last few days according to a message he posted in here. He will reply always does
Standard User quoddle
(newbie) Fri 28-Mar-14 15:30:21
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Re: My Account


[re: bobble_bob] [link to this post]
 
I saw the post saying he was away but wondered from your post if he was back. No sweat I'll hang on until Monday
Standard User Gari
(fountain of knowledge) Fri 28-Mar-14 16:22:24
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Re: My Account


[re: quoddle] [link to this post]
 
In reply to a post by quoddle:
I wonder if we are ever going to get the Line Option function back.

I think that has become vaporware
Standard User bobble_bob
(fountain of knowledge) Fri 28-Mar-14 20:26:22
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Re: My Account


[re: AlanMaz11] [link to this post]
 
Usage back
Standard User AlanMaz11
(newbie) Fri 28-Mar-14 20:41:40
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Re: My Account


[re: bobble_bob] [link to this post]
 
Thanks Bob,thought the usage had gone for good.
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