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Hi everyone,has anyone else been unable to log into there Coms account & billing tonight,on mine it says an error with my username or password,it's worked up until tonight i've sent a pm to paul & dan coms.
The cpanel side has had an issue & affects a lot of users so i'm told by coms.
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So it's not just me then and not for the first time either.
Using the "Forgot Password" function generates an error as it doesn't recognise my email addy and username.
Rapidly loosing faith in Coms as they can't seem to get even the little things right.
Edited by deleted (Fri 28-Mar-14 00:23:22)
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Not just you mate I can't log in either, probably a good thing too as I really don't want to be giving them my money on Monday for the terrible service we are getting from them now!
Steve
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Thank you AK47 & Stevepressman for replying.
The future for coms is not looking to good.
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I just tried to log in. After I hit submit, the entire page is filled with code and I'm told my username/password is incorrect.
Edited by deleted (Fri 28-Mar-14 01:07:27)
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Just this minute tried again and it now works.
Odd, very odd.
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Its always had issues. When i was moved to coms my user/pass didn't work.
Did the forget pass, new pass didn't work.
Rang coms and then told me my original password over the phone.
Go figure.
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I couldn't on either of my accounts at about midnight. Wrong username or password.
Seems OK now.
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No usage stats though, ive used 0gb apparently. Not an issue for me never get near my 100gb anyway
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Same. 0% used.
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I'm sorry but these guys (Coms) are [censored] useless....
/rant
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Account and connection problems around the same time....coincidence?
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Thanks everyone,i just tried mine again & i can now log into account & billing.i'll update paul & dan coms.
i still have an issue with logging into cpanel.
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I wonder if we are ever going to get the Line Option function back. It was promised in January them slipped a week but it's now well past when Paul promised it for and doesn't seem to get a mention any more.
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I messaged Paul and he said yes we're and ge is finding out when
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If you raise a ticket and tell them what you're after, they've been damn fast from my experience.
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Was that today because I PM'd him a couple of days ago and am still waiting for a reply?
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Fews days ago he has been away last few days according to a message he posted in here. He will reply always does
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I saw the post saying he was away but wondered from your post if he was back. No sweat I'll hang on until Monday
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I wonder if we are ever going to get the Line Option function back.
I think that has become vaporware
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Usage back
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Thanks Bob,thought the usage had gone for good.
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