Ensuring that the router pingable is often a good move with an uno TTB partial LLU connection - then Matt and the crew at Xilo can monitor your line for stability once you have got the downstream SNRM set to 6dB.

Good luck.

In reply to a post by caley:

I always buy a modem/router because I like their functionality. You any recommendations for one of them?

Caley.

If money isn't an issue:
http://www.amazon.co.uk/Vigor-2830N-Router-Firewall-...

This is one is also good:
http://www.amazon.co.uk/Draytek-Vigor-2710N-Wireless...

Cheap-ish one:
http://www.amazon.co.uk/Netgear-DGN1000-Wireless-N-R...

Cheap as chips:
http://www.ebay.co.uk/itm/NETGEAR-DGN1000-150-Mbps-4...

All these use Infineon chipsets which play well on TalkTalk lines.

Edited by deleted (Fri 18-Apr-14 19:06:42)

In reply to a post by caley:

I always buy a modem/router because I like their functionality.

I wouldn't bin the Netgear DG834N just yet. I could still use my old Netgear DG834DG on my current line and get about the same speeds as my modern ISP-supplied BrightBox. The only reason I don't is that it only has G-wireless. Your low speeds are not attributable to your router.

I believe the matching of router and exchange kit hardware is an urban myth as the communication is all controlled by software at either end which is quite capable of conforming to the required International Telecommunication Union protocol Standards.

I've sent a ticket in, number 2014-04-18-I617. So I hope that I will get a response and an adjustment of the downstream noise margin soon. I'll let you know how things go.

Caley.

Now you already know that my knowledge of communication setup is limited so bear with me here. I have a brand new Netgear N300 Wireless ADSL2+ Modem/Router that's never been out of the box. Would that be any good for this purpose?


Caley.

Talk about fast response. I just sent the ticket in 5 minutes ago and received this response and it's a Public Holiday.

I have placed the order to complete the requested profile change.
This can take up to 24 hours to complete and may only be actioned by the wholesale network during working hours, Monday to Friday.
If after this time you require further assistance, please let us know.

Very impressed with the Support at Xilo.

Have to wait now to see the outcome. Keep you posted.

Caley.

Told ya!

Could be Tuesday before TTB wake up, unfortunately, but at least you are already in the queue there is bound to be.

Probably already done. Not all requests have to be actioned by the LLU network manually

Matt

/me's brain ticks ....

Your brain may well tick because within an hour of me sending the ticket the deed was done. Never known such service. I was with one of the best isp's ever. They were absolutely brilliant, ADSL24. Their customer service were second to none, or so I thought. They were taken over by Coms.com who ruined them within a week. I am an escapee from there. I tried Zen, which I now know was a mistake, no fault of theirs because I didn't think about the service I wanted or rather wasn't sure. It was you folk in these forums that pointed me in the direction of Xilo and I'm so glad you did. They have given me better service than I got at ADSL24 and might I say they took some beating. Take a bow Xilo. Now to the problem. When I noticed last night the adjustment had taken place the speed had gone up to 12mb plus. About twenty minutes later my connection dropped so gave the modem/router a reboot and all was fine till the next drop about twenty minutes later and that happened frequently till late on. I don't switch of the modem/router at all so got up about 3.30am and took a look and it had dropped again but it was connected when I got up this morning about 6.30am and is still connected as I type this. I keep waiting for it to drop. I might add that after it drops if I leave it alone it will reconnect itself. I've added a link to the speed this morning and also the router stats for you to view and see what you think. But I must say I don't like the disconnections. Am I stuck with them?
I also noticed last night when I checked the router stats that the downstream noise margin was at 6.1db if that is important. Should I send in another ticket to Xilo and see what they say?

Caley.

[img]http://speedtest.uk.net/result/495629/[/img]

ADSL Link Downstream Upstream
Connection Speed 15369 kbps 1023 kbps
Line Attenuation 21.5 db 10.6 db
Noise Margin 6.6 db 12.4 db

Edited by caley (Sat 19-Apr-14 07:06:02)