Bear with it, my migration completed today and I'm finally free of Coms, hoo-flipping-ray! I'd forgotten what decent internet service felt like, I can stream stuff in 720p on YouTube again when I was struggling with anything about 240p before, life is good!

Good news, Enta came through and solved it and Zen were quick to react as well so I have a change over date from Zen of the 7th May. Coms.com are still 'waiting to hear from their supplier' so I've let them know its sorted, they can go back to sleep now. Thank you for the tip about contacting Enta directly, they were much more efficient than Coms

I didn't want to face any problems. Anyway I've used it now. I'm moving to Zen next week.