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Standard User spellbound
(newbie) Sat 26-Apr-14 12:37:41
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Recommendations for provider to get away from COMS


[link to this post] 		 
I have my MAC code and I think I'm set on Xilo but before I sign on the dotted line are there any other providers I should consider?
Standard User FastShow
(regular) Sat 26-Apr-14 13:04:46
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Re: Recommendations for provider to get away from COMS


[re: spellbound] [link to this post] 		 
I can't speak for anyone else but Xilo support have been fantastic with me in helping deal with useless Coms/Enta support people, I would recommend them without hesitation based on that alone.
Standard User ukwoody
(experienced) Sat 26-Apr-14 13:20:10
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Re: Recommendations for provider to get away from COMS


[re: FastShow] [link to this post] 		 
PM sent to you.

woody

regards,
Woody (chuntering along in his own inimitable style, using 100 words when 10 would do)


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Standard User DrTeeth
(knowledge is power) Sat 26-Apr-14 16:50:56
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Re: Recommendations for provider to get away from COMS *DELETED*


[re: spellbound] [link to this post] 		 
Post deleted by DrTeeth

Edited by DrTeeth (Sat 26-Apr-14 16:51:14)
Standard User spellbound
(newbie) Sat 26-Apr-14 17:57:28
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Re: Recommendations for provider to get away from COMS *DELE


[re: DrTeeth] [link to this post] 		 
DrTeeth I'm intrigued to know what your deleted post said.


So far it's looking like Xilo is the way to go, no-one has a bad word to say about them, which is the way it was with ADSL24.

Don't get me wrong I had some outages with ADSL24 and some speed issues but the way they resolved any issues really set them out from the opposition. A couple of tickets back and forth, problem solved.

This is the kind of provider I'm looking for.
Standard User FastShow
(regular) Sun 27-Apr-14 13:48:03
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Re: Recommendations for provider to get away from COMS


[re: ukwoody] [link to this post] 		 
I haven't received anything?
Standard User ukwoody
(experienced) Sun 27-Apr-14 20:49:08
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Re: Recommendations for provider to get away from COMS


[re: FastShow] [link to this post] 		 
Appologies Fast, that was meant for Spellbound.

woody

regards,
Woody (chuntering along in his own inimitable style, using 100 words when 10 would do)
Standard User spellbound
(newbie) Sun 04-May-14 18:54:27
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Re: Recommendations for provider to get away from COMS


[re: ukwoody] [link to this post] 		 
Just tried to use my MAC code for Xilo & the shopping cart shows a fee of £40 for activation, is that correct?

I'm currently on the standard package with ADSL24 not LLU as far as I am aware.

I have tried the The SOHO 50GB (21CN) & 100GB (21CN) and both add in the extra charge.

The Pro 100GB does add in the Migration - LLU fee of £40 which I would expect.

I was expecting it to be just £11

Edited by spellbound (Sun 04-May-14 19:04:18)
Standard User paperclip
(newbie) Tue 06-May-14 23:37:55
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Re: Recommendations for provider to get away from COMS


[re: spellbound] [link to this post] 		 
As good as adsl24 were, the way they covertly moved people over to LLU was devious.

AOL > Homechoice > Freedom2surf > ADSL24 > Coms
Standard User 4M2
(knowledge is power) Wed 07-May-14 10:15:07
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Re: Recommendations for provider to get away from COMS


[re: spellbound] [link to this post] 		 
In reply to a post by spellbound:
Just tried to use my MAC code for Xilo & the shopping cart shows a fee of £40 for activation, is that correct?

I'm currently on the standard package with ADSL24 not LLU as far as I am aware.

I have tried the The SOHO 50GB (21CN) & 100GB (21CN) and both add in the extra charge.

The Pro 100GB does add in the Migration - LLU fee of £40 which I would expect.

I was expecting it to be just £11


Possibly the xilo checker sees your line with a partial LLU (SMPF) broadband connection if you believe you are not on full LLU (MPF)?
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