Problems accessing Xilo

Anyone on Xilo having problems connecting? I got up this morning to a red internet light on my modem/router. Tried a few things my end like using a different router, changing the cable and even plugging into the test socket on my main box but everything seems dead. My phones ok but there seems to be a fault with Xilos tech support number, called it but voice said "sorry there is a fault".

Caley.

I'm on TTB with them, no problems here

I'm on TTB too but I've still got a red light. I'm having to use my phone to access forum.

caley

Doesn't thinkbroadband forums work wonders. Wait hours to see if my connection will works, no go, post to thinkbroadband and as if by magic my connection connects. Brilliant.

Caley.

No problems here either with uno/TTB, but the PPP link did drop for 10 minutes yesterday evening at about 8pm.

I think the problem must have been at the exchange I'm on and not at Xilos end as I first thought. All working now though and a bit faster too.

Caley.