I tried to migrate to TT business fibre but after I placed the order, they called to say I would have to have a new line installed and thus lose my number, so I cancelled the migration.

In reply to a post by Alucidnation:

what else do they have to offer over TT Business Fibre.

I am also looking at migrating from the hell that is PN and im looking for a good stable provider.

Anybody can correct me if I'm wrong but currently I believe Pulse8's service is just TalkTalks Business service resold... the only benefit I can see is what you have already highlighted and that is the rolling contract.

I too am one of the Plusnet DROPee's, I'm currently awaiting migration to Zen's service in the next week or so, I chose Zen over Pulse8 based on Pulse8 being very unsure about whether they could do the migration or not, they also didn't respond to 3/4 emails over a 2 month period and when they finally did (after a Twitter bashing) they didn't answer most the questions,

So I ended up calling the very helpful and friendly Adam Fullalove and we had a chat about the issues with migrations and various costs for activation, services and also line moves and other future plans "of mine", so no complaints there at least

Zen won my choice based on them having there own network equipment in my area (LLU) which I preferred over BT Wholesale's links, though with Pulse8 using TalkTalks LLU that was just as good, but overall Zen offers a block of IP addresses free of charge and they are currently trialling IPv6 on their service too,

and overall my most important reason was the prompt and quality electronic communications between myself and Zen's Sales and Technical departments, and even the Business Movers Team was very helpful providing a list of prices based on several future scenarios.

One of my warnings about Pulse8 would be that as there is no contracts, Pulse8 will be sure to pass any charges for activation, new lines, new xDSL service activations ect. on to the customer, this don't sound to bad and is a reasonable request from them but as I found is quiet a cost,

Example. Moving line to new premises without line will incur, £90 = New Line £50 xDSL 1st Activation £30 Fibre Upgrade/Activation (Total = £170) Not sure if these prices are with or without VAT... I presume with!

So if you looking for a flexible service (no contracts) I would recommend Pulse8 based on the feedback on here, if you are however looking for a provider that will absorb some of the costs listed above low and you don't mind being in a contract then I would look elsewhere.

I hope this information see's you right

Thanks very much for the detailed reply.

I've just done a quick check and Zen fibre is available in our area but are not llu?

Or is that not particularly important nowadays?

I chose Zen because of the LLU availability!

I know someone who has it via BT Wholesale and they seem to do ok but then I no someone else on here who has connections with Zen though BT Wholesale and they complain of issues with BT Wholesale!

If Zen LLU isn't available then I would probably recommend TalkTalk or Sky's LLU depending on your areas availability, also what is the service going to be used for, I've seen some decent reviews of Sky's Fibre offering!

We generally use it for streaming, browsing etc.

we did have basic sky fibre before plusnet, albeit at 40 download never suffered any real problems that I can remember.

Whenever I perform a "check speed that's available" on any ISp they all come back at around 54 but I am seeing actual speeds of around 63 with plusnet, and when it works it's great.

What I am concerned about is jumping ship only to have much lower speeds with another provider.

I guess that's a risk we take.

By the sounds of it then Sky might be suitable for you...

Speeds on fibre don't change with providers as they use the same connection to the local fibre cabinet... it is only connections at the exchange that will change if any at all!

In reply to a post by Alucidnation:

I have skimmed through the whole thread, but apart from Pulse8 having a short contact period, what else do they have to offer over TT Business Fibre.

I am also looking at migrating from the hell that is PN and im looking for a good stable provider.

I was looking at Pulse8 v AAISP, then suddenly had the same thought as you so checked out TT Business. IIRC it was lots of stuff I found about them being tight on non-business customers using it, and had in the past kicked them off at short notice.

Of course, non-business users on a reseller circuit is fine.