There was definitely an issue and it wasn't BQM. Even the Pulse8 speed test using Ookla failed to complete, speedtest failed to complete. Websites were slow and ping times to the bbc were up to 80ms and a trace route pointed to slow down within the Talk Talk network:
Pinging
www.bbc.net.uk [212.58.244.71] with 32 bytes of data:
Reply from 212.58.244.71: bytes=32 time=77ms TTL=52
Reply from 212.58.244.71: bytes=32 time=74ms TTL=52
Reply from 212.58.244.71: bytes=32 time=77ms TTL=52
Reply from 212.58.244.71: bytes=32 time=80ms TTL=52
Ping statistics for 212.58.244.71:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 74ms, Maximum = 80ms, Average = 77ms
Trace route to
www.bbc.co.uk:
Tracing route to
www.bbc.net.uk [212.58.246.91]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms ASUS-RT-AC87U [192.168.2.1]
2 5 ms 4 ms 5 ms host-62-24-255-34.as13285.net [62.24.255.34]
3 9 ms 9 ms 9 ms host-78-151-230-139.as13285.net [78.151.230.139]
4 9 ms 9 ms 9 ms host-78-151-230-152.as13285.net [78.151.230.152]
5 19 ms 15 ms 12 ms host-78-144-11-51.as13285.net [78.144.11.51]
6 74 ms 75 ms 77 ms host-78-144-10-86.as13285.net [78.144.10.86]
7 72 ms 76 ms 72 ms host-78-144-3-47.as13285.net [78.144.3.47]
8 * * * Request timed out.
9 78 ms 78 ms 76 ms ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
10 73 ms 77 ms 76 ms 132.185.255.165
11 72 ms 71 ms 69 ms bbc-vip012.cwwtf.bbc.co.uk [212.58.246.91]
Trace complete.
plusnet Fibre > Sky Fibre Pro >
Pulse8 Fibre XL - 14ms Ping, Sync ~ 65.78/18.73Mbps - BQM