It was Sam that said they cant contact them directly. Who knows anyway but seems its getting looked at by the right people

Not sure how it all works anyway. Like what do TTB have to do for P8 to 'see' my line?

Edited by bobble_bob (Mon 07-Mar-16 11:10:16)

I had many OR visits - 8 in two weeks at one time, before the bad joint causing phone line noise was found and rectified. I often had " The Openreach chap I spoke to " in conversations with Adam, so who knows if what I was fed was correct. Your problem is a strange one. Unusual that nobody seems to know anything, which does little toward a speedy resolution.

I think the consenus is ive been deleted from the TTB RADIUS servers so in effect my line doesnt exist. Why i was deleted is anyones guess

Going to ring back tonight for an update

Got home, and it appears as of 12pm i was reconnected. Phoned P8 to tell them and they can see me there end too.

I asked Adam what the reason was, but the ticket hasnt been updated yet so he doesnt know. All he said was "fault ops" fixed it and it appears i was dropped off the radius server. He said he has only seen this happen twice in 5 years.

Rebooted the router to double check and still on, so all is good. Strange event but sorted eventually

It does appear now Adam made a error in reading the ticket as it looks like they did contact TTB. They passed it onto the faults department who must not work weekends as it was only fixed today.

Yes Broadband is strange at times. My line a problem for a long time. A switch from Zen/Freeola to Pulse8 eventually got my bad joint sorted, but they always stated I still had many errors, so I ended with an interleave depth of 64 and horrendous latency. I now have no interleaving or bad latency. Few errors and a well behaved connection for the same resold product, so yes, strange.
Latest 15 minutes time = 10 min 10 sec
FEC: 0 0
CRC: 2 0
ES: 2 0
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
Previous 15 minutes time = 15 min 0 sec
FEC: 0 0
CRC: 1 0
ES: 1 0
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
Latest 1 day time = 3 hours 40 min 10 sec
FEC: 0 0
CRC: 30 0
ES: 26 5
SES: 0 0
UAS: 35 35
LOS: 0 0
LOF: 0 0
Previous 1 day time = 0 sec
FEC: 0 0
CRC: 0 0
ES: 0 0

Edited by professor973 (Mon 07-Mar-16 17:52:13)

Best sometimes just to accept it and not question it

Im naturally inquisitive though so like to know why something went wrong, rather than just "its fixed, goodbye". Whether someone at TTB deleted a user who had left and their number was similar to mine and they entered it incorrectly, who knows

If you dont count the weekend then it was around a 24hr fix, so not too bad

Edited by bobble_bob (Mon 07-Mar-16 19:28:53)