The problem, whatever it is, obviously isnít going to get fixed for the half dozen or fewer people we know are affected. Itís getting boring when it is brought up every time this ISP is mentioned. It is nothing whatsoever to do with the OPís question.
There is no doubt that uno is one of the better ISPs. This problem with their ordering system does not affect the quality of their service in any way. As those who have been on it have testified. All the OP is worried about is keeping his special offer price, and uno have replied here about that.
Three more of their apparently contented users have also posted in this thread, addressing the OPís question. I shall continue to recommend them when I consider them appropriate. As most requests seem to be for unlimited data at prices below the published ones for Plusnet and TalkTalk that is less often than I would like.
Please can those who in the past have found the ordering system rejects them for whatever reason just give it a rest? Permanently. It looks like it ainít gonna change! Though maybe there is a system update coming, suggested earlier in the thread. However even if there is there has been no suggestion this ďcomputer says noĒ problem will be addressed by it.
Continued griping from two or three affected, who as I read it have no longer have any intention of joining them anyway even if they could, just messes up a large number of unrelated normal enquiries or requests for help. Such as this thread.
My broadband basic info/help site - www.robertos.me.uk.
Domains, site and mail hosting - Tsohost
Connection - Three 4G, tbb tests normally 35-45Mpbs down, 65Mbps off-peak, 9-24 up.
If you never think of anything off the wall, you'll never think of anything original.