OFNL in Winchester trouble with major streaming services

Been on OFNL since moving to the area 2 years ago, using 2 different providers. Same issues in peak times, streaming services keep dropping out, I have to connect to a 4G hot spot to continue watching disney, amazon or netflix.

Doing speed tests, everything is perfect, full speed all the time, new router, using ethernet cables although same issues over wifi. Some services like YouTube work fine at the same time.

Increasingly considering 4G broadband instead of this FTTP, which seems to be not fit for purpose.

Anyone has any suggestions?

I ditched first my broadband, (low 50s down, 10-12 up) in December 2018 and landline in January 2019 when my 4G proved just as good if not better over the Christmas and New Year period when kids were active and new Christmas iPhones etc. being hammered. See speeds in my sig.

Never regretted it. The mobile broadband router came along when I got cloud-storing security cameras which were useless when I went out with my phone. Which then helped preserve my phone battery life, which is something to consider.

"Black Friday" deals now seem to be running. It could be a good time.

I'm lucky in that Three is quite good here, so unlimited everything on both is quite cheap, but may not be suitable where you are.

Thank you for advice, three is good in our area and is offering £10 pcm for 4G plus router and unlimited sim for 6 months than £20 afterwards.

Kids games however need good latency, which I believe 4G cant achieve.
So i would have to run both in parallel...

Never thought that a 300/100 FTTP can be so bad.

Yes about latency. Not good enough for serious gaming. Fortunately no gamers here.

There are multiple ISPs using Ofnl, have you tried others?

Yes tried different ISPs, neither routing nor the connection had changed. Seems like only the name on the direct debit changed and the port I connected to on the fibre break out.

Yes I think quite a few of the OFNL ISPs do use the OFNL white-label solution.

Some don't, though. I'm with Merula on OFNL and am going via their own network. Streaming services at peak times have been fine.

I'm assuming they're still using OFNL for backhaul though given their size, so if it's contention between your site and wherever OFNL hands off to ISPs then you'll still see the issue.

Edited by Adrianuk (Sat 19-Nov-22 22:52:39)

In reply to a post by Adrianuk:

Yes I think quite a few of the OFNL ISPs do use the OFNL white-label solution.

Some don't, though. I'm with Merula on OFNL and am going via their own network. Streaming services at peak times have been fine.

I'm assuming they're still using OFNL for backhaul though given their size, so if it's contention between your site and wherever OFNL hands off to ISPs then you'll still see the issue.

I have tried Links Broadband and now with MTH, unfortunately it takes 12 months to switch...

I'm not sure what either of those use off the top of my head, the ISP listed at https://bgp.he.net should shed some light on it (if it says OFNL/IFNL then it'll be the white-label solution).

I suppose the best you can do to get out of your 12 months contract would be to document all the issues you're having and then raise a complaint with MTH. If you get no joy then after 8 weeks you can raise the complaint with the Ombudsman who will hopefully find in your favour.

You'll then be able to switch, or if you decide to go with 4G broadband not pay for both that and FTTP at the same time.

Edited by Adrianuk (Sun 20-Nov-22 00:23:57)

In reply to a post by Adrianuk:

I'm not sure what either of those use off the top of my head, the ISP listed at https://bgp.he.net should shed some light on it (if it says OFNL/IFNL then it'll be the white-label solution).

I suppose the best you can do to get out of your 12 months contract would be to document all the issues you're having and then raise a complaint with MTH. If you get no joy then after 8 weeks you can raise the complaint with the Ombudsman who will hopefully find in your favour.

You'll then be able to switch, or if you decide to go with 4G broadband not pay for both that and FTTP at the same time.

Announced as 149.71.128.0/20 (Open Fibre Networks Ltd (C08353226))United States
Announced as 149.71.0.0/16 (PSINet, Inc.)United States
Your ISP is AS48945 (OPEN FIBRE NETWORKS (WHOLESALE) LIMITED)

Does it mean I'm OFNL white-label?