Aquiss price

I was previously a customer of Aquiss on their Pure Fibre 1000 product which I got for 3 months at half price. Service was good and happy with the price. Obviously even better deal now with 6 months at half price.

My issue is that they are not competitive from year 2 onwards, I have set a limit of £50/month and that is easy to get, there are even options at £40/month and while their service is good (better than most!) good is also not that hard to find. Ideally no interations is the way to go!

I'm a few months away from my 24 month contract with someone else ending (and even though they have annual price rises I have maintained my sub £50/month), my intention is to go back to Aquiss but as it stands, for a year when I will have to make a decision on where to then move to.

Do you really need 1000? When I was on FTTC, about 4 years ago, I ordered 40 instead of 80. It was enough for 2 of us. We moved and the best we could get was wireless broadband and I ordered 30 instead of 60 and that was just about enough. And now I am on 220, upgraded from the 160 I ordered.

Why do you think you need 1000?

Aquiss look to be uncompetitive on all packages from month 6 onwards, not just the 1000 service.

Edited by FibreBubble (Sat 19-Apr-25 21:40:26)

... if your only consideration is price.

Which is why I asked OP about their use case. I am quite happy to trade all my speed above the 160 I originally contracted for to get

• No CGNAT
• IPv6 on request
• clean BQM
• responsive and knowledgeable support
• very little need to involve support in the first place

In other words, there is more to it than just price and headline speed. Everyone is different, but some of it is more important to me than those 2 parameters and I am guessing that OP is in the process of balancing all those factors against price, so OP might want to question their speed as part of their evaluation of options

Edited by DFScale (Sat 19-Apr-25 21:38:24)

The OP is considering price. On that note, there is no need to reduce price by moving to slower similarly uncompetitive services. This is bad advice to the OP.

There are plenty of services that are cheaper and also offer no cgnat and ip6 as standard, should that also be important to the OP.

In reply to a post by FibreBubble:

The OP is considering price. . . .

Why do you think it is not a valid question to ask the OP to consider what connection speed they actually need? This could have a significant effect on the price.

The other points you make have their own validity but do not justify your comment about bad advice.

The speed is the speed - not in question and not questioned in my OP!

As I said, support from Aquisss is good (maybe very good) but so is my current provider and good support is not hard to find. In my time with Aquiss (1 year) I raised 1 issue that was dealt with quickly and without fuss, with my current provider (1.5 years) I have had no issues to raise. My experience is that they are at least good but (worthless) surveys tell me that they are highly rated.

The 'issue' is simply on year 1 price versus subsequent yearly pricing - in my opinion they encourage you to move away after 1 year.

In reply to a post by FibreBubble:

The OP is considering price. On that note, there is no need to reduce price by moving to slower similarly uncompetitive services. This is bad advice to the OP.

There are plenty of services that are cheaper and also offer no cgnat and ip6 as standard, should that also be important to the OP.

Plainly OP is happy with everything about Aquiss except the price. When I look at my own needs, from just a year ago, 30M was adequate [except for the outdated 'fair use' policy]. So I would say that 50M would do me fine. And 1000M would meet my needs about 2000%. But I am happy to pay what I do for 400% of the speed I need. I am taking my own advice and I am living happily by it, no matter how bad you think it is.

We don't know what speed the OP needs. But the likelihood is that 1000M is 100% or more in excess of what they need. And if you make a plain reading of what OP is saying, there is a price point at which they would be quite satisfied with Aquiss. So maybe there is a speed and price point at which OP would be happy. But either way, OP is not so daft as to be unable to apply the question of speed to all ISPs which are in consideration.

I think your contribution is just patronising.

In reply to a post by DFScale:

Do you really need 1000? When I was on FTTC, about 4 years ago, I ordered 40 instead of 80. It was enough for 2 of us. We moved and the best we could get was wireless broadband and I ordered 30 instead of 60 and that was just about enough. And now I am on 220, upgraded from the 160 I ordered.

Why do you think you need 1000?

I second this. I'm on Aquiss 300/50: it gets me to a £45 price point, which I'm happy to pay, and is the best of all worlds as far as I'm concerned.

You might be able to get 1G for the same or even slightly less from other providers, but once you factor +£3 within a year and +£6 a year later, the overall price becomes similar - and you're locked in for 2 years.

Personally, I don't think most people will notice the difference between 1G and 300M - especially when using wireless - except when running speedtests.

But at the end of the day, it's really down to what you want and what's most important to you.

I'm also very pleased with Aquiss, and my BQM is noticeably cleaner than it was with BT.
As for speeds, I have the 500/75 only because I like the higher upload speeds as I upload files to the cloud.
In my area, we only have Openreach FTTP and no one does symmetrical speeds, so to get a decent upload you need to pick the higher download packages.