Last week our 90 year old neighbour was being spoken to by 2 members of Brsk's sales team. She has never had access to the internet and doesn't want it, but these 2 didn't seem to understand that. My wife intervened and was verbally abused by 1 of the sales team.
The elderly neighbour called one of the other neighbours after the encounter and he has since sent an email to Brsk. Whether the sales team will be retrained, who knows?
Brsk seem to offer a fast and relatively cheap service, but the way they sell their services to the public needs to be looked at.
Was Eclipse Home Option 1, VM 2Mb & O2 Standard
Utility Warehouse (up to 16mbps) via Talk Talk, upgraded to fibre 40/10
Utility Warehouse (up to 16mbps) via Talk Talk, upgraded to fibre 40/10



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broadband66