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Standard User deleted
(deleted) Sun 02-Aug-15 12:56:52
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Re: Coms Broadband migration to Timico


[re: Johnmcl7] [link to this post]
 
In that case try OpenDNS 208.67.222.222 and 208.67.220.220
Standard User deleted
(deleted) Sun 02-Aug-15 13:23:48
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Re: Coms Broadband migration to Timico


[re: Johnmcl7] [link to this post]
 
In reply to a post by Johnmcl7:
I'm scheduled to be migrated on the 4th (former ADSL24 customer) but having a lot of problems with the connection this weekend, I'm randomly getting a lot of connection timed out errors on different websites. Tracert is still showing going through the Enta network so I assume this is Coms being more rubbish than usual and not related to the migration?


Hello. I registered to make this post. I'm a former ADSL24 customer too with a scheduled migration set for the 4th. From this morning I'm getting exactly the same. It's like most of the internet refuses to DNS resolve or times out. Facebook / Google work but Twitter and most other things don't.

I've tried using GoogleDNS and OpenDNS but with no joy.
Standard User deleted
(deleted) Sun 02-Aug-15 13:29:55
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Re: Coms Broadband migration to Timico


[re: deleted] [link to this post]
 
Another one in the same boat. Migration due on the 4th but half the internet is missing.

Did a speed test on the site here, my net connection is faster than usual. However, I can't get to speedtest.net.

So I can get to practically no sites but can get there quickly.

Edited by deleted (Sun 02-Aug-15 13:33:17)


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Standard User deleted
(deleted) Sun 02-Aug-15 14:20:41
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Re: Coms Broadband migration to Timico


[re: deleted] [link to this post]
 
Looks like this boat is going to become overcrowded as I too have the same problem since early this morning.

Changing DNS servers makes no difference and I can successfully do dns lookups from console just fine. It appears to be http traffic related.

Role on the 4th August.
Standard User RobertoS
(elder) Sun 02-Aug-15 14:32:11
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Re: Coms Broadband migration to Timico


[re: deleted] [link to this post]
 
I wonder if Openreach are doing the batch job early and your accounts aren't fully set up to handle the result?

Edit: See this post.

The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync 57676/14040kbps @ 600m. - BQM

Edited by RobertoS (Sun 02-Aug-15 17:22:35)

Standard User deleted
(deleted) Sun 02-Aug-15 14:46:07
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Re: Coms Broadband migration to Timico


[re: deleted] [link to this post]
 
And another one !
ex ADSL24 customer, scheduled to be moved over on the 4th. Getting very limited and slow connection since late last night.
For what it is worth, it appears to me that it is web sites that I would expect to be in the UK or Europe that are still accessible (with the exception of speedtest.net).
Changing DNS servers does not help.
Doing a tracert to Google DNS (8.8.8.8) seems to indicate that the delay is at enta.net (big delay reaching telehouse-north.core.enta.net)
This is the worst problem I have had even since Coms took over. Hope it's not a sign of things to come.
Standard User deleted
(deleted) Sun 02-Aug-15 14:56:20
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Re: Coms Broadband migration to Timico


[re: deleted] [link to this post]
 
Hello, same here. Only half of the internet seems to be working. I have restarted my router, modem, and computer and made sure all wireless devices were disconnected before switching it back on.

Changed DNS and still no luck.

I am also set for migration on the 4th.
Standard User deleted
(deleted) Sun 02-Aug-15 15:03:16
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Re: Coms Broadband migration to Timico


[re: deleted] [link to this post]
 
Just tried calling Timico. So CS and tech support are closed on a Sunday unless I stump up cash.
Standard User bobble_bob
(fountain of knowledge) Sun 02-Aug-15 15:12:48
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Re: Coms Broadband migration to Timico


[re: RobertoS] [link to this post]
 
On a Sunday laugh

Hard enough getting them to do a good job on a weekday
Standard User deleted
(deleted) Sun 02-Aug-15 15:26:21
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Re: Coms Broadband migration to Timico


[re: bobble_bob] [link to this post]
 
lol yeah I know. Was just hoping the new guy would be eager. Or that, maybe as they are business orientated that they may offer support for when their customers need it. Guess not.
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