It's standard in the Openreach system prof. It is technically a cease and reprovide on their order platform. (Or rotting seaside pier?)

In reply to a post by professor973:

I am just migrating from BTW to BTW this time,

Will you be on a fibre product immediately with your new provider or will it be initially ADSL?

FTTC.

Lol - Everything seems to be technically a cease for me. Do you know if I will be looking at an engineer install again? See no need apart from post install performance check the engineers do, Busy watching the US vote - Politics my real hobby horse for a while now.

Edited by professor973 (Wed 09-Nov-16 00:17:54)

Years back when I was with a now defunct ISP ProdigyNet, which was set up by one of the founders of Plusnet when they fell out, in the customer portal you were given an up to date view of all the Openreach orders and progression of them you had ever had with ProdigyNet. You could see each step with the date and time it started and completed.

It took a while to fathom what on earth was going on! Very detailed. Once you got the hang of it, it was reasonably comprehensible. It applied for the original joining order, and a few subsequent upgrades.

That ISP also let you do an enquiry on your exchange, (I don't remember if you could also choose to look at others), which showed the DSLAMs, (and MSANs when they started being used), with their card and port loadings. That was extremely interesting.

Edited by RobertoS (Wed 09-Nov-16 09:03:45)

Checkers were showing cease order for me when i moved from BT based ADSL to LLU many years ago

But I am not doing that.

Yea i know but my point was i wasnt having a cease on my line, but all the checkers came back with this. So it can happen even if you arent ceasing a line

But my point is, I am not going from BTW to LLU - Simply migrating BTW to BTW, though a change of product, which I assume is what throws the cease spanner into the works.

Seems like you would have had a broadband cease and re-provide even if you had stayed with uno and done a full migration from TTB MPF ADSL2+ to BTw FTTC and this cost would have been included in the standard activation fees. However didn't you terminate your uno TTB MPF ("Talk and Surf") contract early and that incurred additional costs?