It’s worth pointing out the installers work for Full Fibre Co (FibreHeroes) and you would get them regardless of which ISP you picked on this altnet.

The DNS drop outs though sounds very similar to what I experienced to begin with which was eventually fixed. Best of luck to you.

In reply to a post by mikeycrawford:

Thanks for the input. Still early days for me but was glad to be able to get rid of the ADTran router. Did you try using its MAC address in your own router? Not all routers let you, but the TP Link Decos do. No credentials were required, just DHCP on the Wan with a known Mac address.

Hi All, im getting Befibre installed next week and was looking for info on the router,
Can anyone advise on if im best to get the TPlink Deco as mentioned.
I have a standard talktalk set up at the moment apart from a workshop 30M away that I have ran a cable to with a TP link hub on the end to give wifi in the workshop.

house is three story so also have a talk talk booster on middle floor.

What would you reccomend i get for setting up with befibre?

Thanks all

Would definitely be interested in hearing more from people who are with BeFibre. They look like they are about to be the first to deploy fibre in my area having at least put their box on the pole so it looks like I will probably end up with them.

Had BeFibre installed on Thursday (I'm in Heswall on the Wirral). Really hassle free, got an accurate update on arrival time a couple of hours before my afternoon slot started.

Also pleased to receive a Linksys Velop router, rather than the Adtran.

Early days, but speeds seem excellent so far.

Only weirdness is that there's no online customer account/portal, but not a major thing.

Edited by TopToffee (Mon 17-Jul-23 14:00:16)

Good to hear. I'm in the Cleveleys area (near Blackpool). The connectors are slowly going up on the poles but from what I'm hearing that probably means a few months out

Oh one additional annoyance - I'm paying £29 p/m for 500mbps (£10 off the "normal" price) but in the last day or so they've started doing 900mbps for £30. Bad timing

I had the same. I was second in my town to connect to the FF network. A month on they're doing £5 off per month, free installation instead of £50, and a £100 Amazon reward voucher. I'm very happy with the service however considering my only option before was FTTC over aluminium.

For those mentioning installation experience, it's worth noting that Be Fibre work off of the Full Fibre Co network (Fibre Heroes) and it's these that complete the installation. Regardless of which ISP you choose on their network, you're going to get the same installers.

The only way that would be different is if you went with a different network (OpenReach, Gigaclear, VM etc...)

My install is tomorrow, just had it confirmed the enginer is bringing an MX4200. Thank god im not getting the Adtran!

Some ISPs allow an upgrade mid-contract (typically setting a new contract term). It might be worth asking if you haven't already.