lol my name is not Marco

I am just curious as to what you think is discussed on PUG that is'nt discussed on "Plusnetters", and from what I can see you do an excellent job of getting answers to your questions there.

PN are pushing PUG as the site of choice, why is anyones guess. PUG maintain they are independant of any PN influence (apart of course from the NDA`s they sign up to). So why the secrecy?.

Well to answer that, PUG are obviously very much involved in helping Plusnet try and change its spots, which is welcome.

However, i cannot hog the staff at plusnets time, by continually asking questions etc.

Plusnet have opted to get the customers and Pug involved in one to discuss issues, however the none Plusnet IP dont get to see :-(

As an ex-customer who passively scans these forums to see what escapades plusnet are up to these days, I must say that I find this whole PUG secrecy very shady.

If you're so passionate about Plusnet why not open the floodgates and help fight off the hordes of people that come to complain? Dispel these apparent 'myths' that plusnet are scum, go on, I dare you!

Wouldn't it be a little shady if a group of pee'd off ex/current plusnet customers decided to start a closed community designed for complaining/anti-plusnet discussions ?

Edited by deleted (Sat 26-Aug-06 20:03:50)

>ok - i will answer :-)

>1) People should be able to see the problems (which they can)

Why?

>2) People should be able to see what the PUG is about, how they handle the >complaints so to speak, how they react, how they are moving forward.

Why?

>3) People always speculate (like on here) and then put 2 and 2 together to make 7. If >people have access to see what is really not going on, ie not just the moaning, then >that person (if not a customer) can make an informed choice, as to join or not.

Who's fault is that?

>4) It would promote more openess

For whom the attack, attack mob?

>5) I am nosey

Not a reason.

>If you are worried about people putting their oar in and causing disruptions, this >cannot happen as a guest, as the right to post would be suspended.

No but they can drag it up on here.

">4) It would promote more openess

For whom the attack, attack mob? "

George feel free to quote my posts when you can debate with out putting people down, for some reason you are intent on destroying all discussion on here.

On the PUG site you can put up a reasoned arguement, please do the same on here and i will debate it with you, until then perhaps you would like to join us in the playground?

http://bbs.adslguide.org.uk/showflat.php?Cat=&Board=pipexusers&Number=2635943&page=0&view=collapsed&sb=5&o=0&fpart=1&vc=1&PHPSESSID=

Well done. I think that was an appropriate response and civilised too.

In reply to:

---

>If you are worried about people putting their oar in and causing disruptions, this >cannot happen as a guest, as the right to post would be suspended.

No but they can drag it up on here.

---

Why would that be a problem?, if Plusnet are being 'open and honest' and actually acting upon problems then potential customers would be able to see that. They would also see what you call the 'attack, attack mob' for what they were too.

To point one you answer 'why? do you not think that potential customers should be able to see any problems then?.

You also give the answer of 'why?' to point 2, again potential customers can see how the 'User Group' behave and I have to admit that if I was a potential customer the actions of one of its members would not have impressed me at all.

You don't seem to get it do you - P U G = Plusnet User Group it dose NOT = ALL and SUNDRY USER GROUP. If you can't understand that it means a user group for PLUSNET CUSTOMERS