There is definately something going on atm as thats now 3 providers who are having issues (F2S and PN confirmed as because of spam and Eclipse who don't tell you much).

will find my reply from cs and post it in the min


found it

Firstly allow me to apologise for the inconvenience this is causing.

There has been a SPAM attack on one of our mail servers.

We are dealing with it, but at the moment emails are being delayed by up to an hour and a half.

The problem has now been resolved but there is a backload of emails which will take a while to clear.

Hope this has helped

Regards

Edited by soundsystem (Fri 01-Sep-06 23:24:12)

What PN explained was that some spam was sent out using two people's domain names and email addresses and the non-delivery report is what caused the overload from thousands of those replies rather than a virus.

just received an email i sent to myself 48 hours ago - quality!

Sorry if I didn't make it clear, I initially thought it could be a virus or trojan, but ruled that out when it was reported to have been caused by only a couple of accounts. It is just odd that at least 3 ISPs all suffered similar mail problems at the same time.

This just shows how shoddy their in-house procedures are..


There is quite clearly NO defined configuration details for any server, with it being done any "old way as long as it works" slapdash installation.

How the hell can you "mis-configure" two servers??? The only way you do this is if you have no details on how it should be done and therefore people configure them from the pervious knowledge of how they did the last one.... however many months before.


Its just typical shoddy PlusNet to be honest.


It should of been installed, then checked, then a second engineer check the settings, and then once confirmed all settings are correct, allowed to go into a live enviroment.

Remember we are talking about servers that deal with peoples e-mails screwing it up results in lost e-mails ... as they have then found out however many days later..

Edited by deleted (Sat 02-Sep-06 07:42:09)

"Are you part of the small minority?"

Yes, I am.

Plusnet really screwed up, thankfully my new ISP were kind enough to send me the contents of the email (my "Welsome" message (mail/news server/DNS info. etc) via normal printed mail so I could re-configure my software after BT had migrated me!

Plusnet - very adept at turning a problem into a catastrophe ...

i agree...shoddy in the extreme.

it shows no one gets the boot at plusnet because failures happen multiple times. if i made mistakes like this in my job resulting in data loss and then happened to be stupid enough to let it happen again i'd be out on my ear ASAP. i'd probably get a fairly stiff reprimand just for introducing the possibility of data loss or backup failure. plusnet go the whole hog more than once and still nothing changes in house.

shameful operation they are.

But you did get it!!

These have been lost!

fair point, i was just highlighting another ISP has issues with mail as well.

you know in the interests of been fair and the like