LLU resolved .... no it's not

Got this from +net support :

Service: ADSL Dial
Posted: Wed, Sep 06 2006 at 09:57:22
Subject: Broadband Disconnections - (Ref 34944) - UPDATE

This is a follow up to the previously reported intermittent connection issue affecting some customers provided on our LLU platform. For your reference, the previous report can be found here:-

http://usertools.plus.net/status/archive/1157384168.htm

Further details about the problem are available here:

http://www.plus.net/support/download/LluDisconnectionsUpdate.doc

Yesterday evening we received some information from Tiscali advising that they believed the issue had been solved. Our monitoring for the 24 hour period preceding this seemed to confirm that this was the case.

However, during the late evening, we continued to receive reports from customers advising that they were still experiencing issues, and this is further backed up by our monitoring.

As such we have escalated this issue back to Tiscali, along with further information surrounding the disconnections, and expect to receive further information shortly.

Kind Regards
Mand Beckett
Customer Support