Duration of expected customer impact:-
A few minutes at the beginning of each period of maintenence.
Expected customer impact:-
BT are performing hardware upgrades to the equipment used across our central pipes which provide the link between BT's network and ours. This upgrade will provide us the capability to use a number of BT's Advanced Services in the future, allowing us to guarantee Quality Of Service within the BT network. Any users connected via a particular BT Central at the time the maintenance work is conducted will experience a brief disconnection in service. Those affected will be able to reconnect immediately to one of the other BT Centrals that we use.
The interesting line to me at least is where is says "This upgrade will provide us the capability to use a number of BT's Advanced Services in the future" how about getting what you have working correctly before trying to mess up something else for us all, Errrr hello +NET, are you listening to your customers, errrr No would appear to be the answer
this path has been placed before you. get your pick out and rip it up, it aint worth jack.plusnet