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deleted
(deleted) Thu 14-Sep-06 10:46:46

ALERT_SENT_TO_DEBT_RECOVERY_block

[link to this post]

Just seen this message on my PlusNet Portal homepage after logging in - right below the Question Update alert. What the hell does that mean?!

You know what, I might raise another ticket about it....

deleted
(deleted) Thu 14-Sep-06 10:51:21

Re: ALERT_SENT_TO_DEBT_RECOVERY_block

[re: deleted] [link to this post]

Raise more than a ticket if they have, eroniously, sent your name etc to debt collectors.

deleted
(deleted) Thu 14-Sep-06 10:54:52

Re: ALERT_SENT_TO_DEBT_RECOVERY_block

[re: deleted] [link to this post]

Trying to ring them now.

stevebasford
(committed) Thu 14-Sep-06 10:57:25

Re: ALERT_SENT_TO_DEBT_RECOVERY_block

[re: deleted] [link to this post]

Hi,

I'm getting the same message... mind you, I moved to Zen today

Stay spam free with SpamPal: www.spampal.org

Powered by ZeN

deleted
(deleted) Thu 14-Sep-06 11:00:18

Re: ALERT_SENT_TO_DEBT_RECOVERY_block

[re: stevebasford] [link to this post]

Well, I'm glad it's not just me. It does not look like a user-aimed alert, but it's worrying all the same, in case it triggers something. They would have no grounds for me, I am paid up as I used DD. The only thing that might muddy the water is I am awaiting a MAC to move back to IPStream from LLU.

fenlandbroadband
(eat-sleep-adslguide) Thu 14-Sep-06 11:14:53

Re: ALERT_SENT_TO_DEBT_RECOVERY_block

[re: deleted] [link to this post]

Just logged in (on the Portal "Member Centre" page) and I'm also getting the same text, just under the text which says that PlusNet have responded to a ticket

{ALERT_SENT_TO_DEBT_RECOVERY_block}

____________________________
Campaigning for ADSL Broadband in the Cambridgeshire Fenland towns
www.fenlandbroadband.co.uk
__________
| plusnet since August 2004 (and previously ZeN)

blewit
(regular) Thu 14-Sep-06 11:17:11

Re: ALERT_SENT_TO_DEBT_RECOVERY_block

[re: fenlandbroadband] [link to this post]

It's an internal flag from their template system. If your details had been sent then you would probably see some content about it. However it doesn't look (On the face of it) that you have anything to worry about by its appearance - just a wee bugette ...

deleted
(deleted) Thu 14-Sep-06 11:29:47

Re: ALERT_SENT_TO_DEBT_RECOVERY_block

[re: blewit] [link to this post]

I've just received this on the ticket I raised:

"Sorry for the misinformation. This was spotted and raised as a Problem about 30 mins ago. You can safely ignore the debt recovery message (and it should disappear shortly). Thanks."

UKSMS
(fountain of knowledge) Thu 14-Sep-06 11:30:53

Re: ALERT_SENT_TO_DEBT_RECOVERY_block

[re: deleted] [link to this post]

Its a banner ad probably to allow you to get FREE broadband for a year but if you dont pay them

Pluscali No Need to Monitor your usage *

*Applies only to the first 2GB

Eater_of_Apples
(newbie) Thu 14-Sep-06 18:13:33

Re: ALERT_SENT_TO_DEBT_RECOVERY_block

[re: deleted] [link to this post]

Did you get through on the phone? (Silly question I know) I'd be extremely concerned if I saw this associated with my account.

The sheer incompetence of this company never ceases to amaze me!

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