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deleted
(deleted) Wed 20-Sep-06 07:45:55

Updated Help & Support Pages

I wonder how long it will be before the usual dearth of ex-customers start expressing their distaste.

deleted
(deleted) Wed 20-Sep-06 11:26:07

Re: Updated Help & Support Pages

It should stop all the complaints about not being able to simply raise a ticket it, now takes 2 clicks to be offered the option.

cos1
(committed) Wed 20-Sep-06 12:05:00

What's your view on the updated Help & Support pages?

soundsystem
(fountain of knowledge) Wed 20-Sep-06 18:52:40

Another improvement, keep them coming Plusnet

Happy to be on freedom2surf - 4MB 50gb Cap on GW2

All you need to know about Sky Broadband

Plusnet Support: 0845 1400200 pass it on! Plusnetters Community

Just a tad happy..a wee bit young

deleted
(deleted) Wed 20-Sep-06 23:51:07

So that's the promised change in 2 weeks is it that would rock the world and change PN back into the great and fantastic?

soundsystem
(fountain of knowledge) Thu 21-Sep-06 00:39:47

nope it is one of many changes, however i have to agree the 2 weeks may have been a bit of a misconstrued statement

Happy to be on freedom2surf - 4MB 50gb Cap on GW2

All you need to know about Sky Broadband

Plusnet Support: 0845 1400200 pass it on! Plusnetters Community

Just a tad happy..a wee bit young

deleted
(deleted) Thu 21-Sep-06 00:45:13

Misconstrued by who?
You?
PN?
Us?

soundsystem
(fountain of knowledge) Thu 21-Sep-06 00:51:19

truthfully i think the 2 week period given to me by IW was too short a time frame, however i can see improvements, still a long way to go though

Happy to be on freedom2surf - 4MB 50gb Cap on GW2

All you need to know about Sky Broadband

Plusnet Support: 0845 1400200 pass it on! Plusnetters Community

Just a tad happy..a wee bit young

camieabz
(legend) Thu 21-Sep-06 01:12:41

You seem to be getting worried Rog. Why not wait and see?

When angry, count to four; when very angry, swear.

Camie

SAR 715...plusnet...1944 / 248

~ The AG'ers Mugshots ~

~ Camie's Forums ~

deleted
(deleted) Thu 21-Sep-06 06:22:44

So that post was supposed to help quieten this forum down!

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