no phones

gotta love plusnets nice and redundant platform havent we.

Customer Support Telephone System (35985)
We are currently experiencing problems with our Telephone System whereby calls are not being routed to our support team, despite callers hearing them ring.

Our network engineers are currently investigating, but for the meantime we would advise customers to contact us via our website.

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Regards, Liam Martin

/me sniggers. VOIP + no redundancy + customers connections falling over = nobody can get to support.

You know why don't you? Because it's all based down at Telehouse, and when they goes wrong then everything comes crumbling down around PlusNet. Just like when they lost all of their phones last time when there was a problem at Telehouse...

.. i know fine well the uk has a serious lack of redundancy, about 8 isps that i know of were affected by that blip.

Edited by deleted (Sun 24-Sep-06 13:32:40)

See my previous question to Ian Wild, who assured me that the phones were resilent to such... yeah, sure sure...