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I'm hoping to move house on Friday and am going to move my PlusNet broadband account to my new address, using their online form : https://portal.plus.net/my.html?action=adsl_reprovision and I'm going to go for the deferred activation cost option.
I've been with PlusNet for years now, so I'm on a monthly contract.
My question is - if I move my current account to my new address, will I still be on my monthly contract ?
I don't want to inadvertently enter into a minimum 12 month contract !
Does anyone know ?
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I think that you might find that you may be signing up for a 5 year contract because of the deferred charges, i.e. something about you stay, we pay I think.
It's probably best to contact the Plus.net CS direct and ask them to clarify this.
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Plus.net: "We can't predict the future" 
Plus.net: Beware of The Leopard 
My spelling mistakes are all my own  |
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Yes - I realise that I'll have to pay back the activation fee (less
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Register (or login) on our website and you will not see this ad.
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Your contract will remain exactly as it is now, as if you had not moved. The only difference, as you are aware, is if you leave within 5 years you will have to pay the pro-rata deferred activation fee back before you can leave.
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Ages ago I read somewhere that there is also some sort of admin fee applicable too upon cancellation of the "you stay, we pay" though I'm not 100% sure that it would apply in your case.
Just out of curiousity, was there any particular reason as to why you didn't start afresh with another ISP in your new house?
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Plus.net: "We can't predict the future"
Plus.net: Beware of The Leopard
My spelling mistakes are all my own |
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"Just out of curiousity, was there any particular reason as to why you didn't start afresh with another ISP in your new house?"
The ISPs I would consider (eg. Zen) all charge for activation so I thought I'd move my PlusNet account and see how it goes. If it doesn't work out, then I'll migrate to another ISP for free and be no worse off, even if I have to pay back the
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If you do decide to stay with Plus.net just make sure that you opt out of LLU as it will be a bit of a nightmare if you want to migrate out at a later stage.
http://trials.plus.net
It's always best to keep all your options open.
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Plus.net: "We can't predict the future"
Plus.net: Beware of The Leopard
My spelling mistakes are all my own |
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Had you migrated from PN to Zen and then moved house you could have had the line activated for free at the new house and with no tie-ins. You would have stayed on the monthly contract too. It is a bit late to tell you about it now but for future reference I thought I would post the details here:
http://zenbroadband.com/zenbroadband.aspx?page=494
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Damn - wish I'd have known about that sooner !
With a few referals, my PlusNet account costs me
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I think the opt out is for your account and not your home address so to speak..
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Plus.net: "We can't predict the future"
Plus.net: Beware of The Leopard
My spelling mistakes are all my own |
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I've just realised that PlusNet need the phone number for my new house before I can switch my ADSL over to the new address.
I don't know it of course and probably won't until AFTER I move house.
What are my options ?
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Can you not ring BT to get the number? Is it going to be a new install or is it being reactivated on an existing line? I wouldn't think it will be a problem.
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Can't you keep your old number? or do you want a new one?
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Yep - just got the new number - thanks.
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mike, did you ask for a "dead" number? (one that hasn't been issued in 6 months)
When I moved they gave me the previous owners number!!!
So not only getting mail for him, I was getting phone calls too.
I rang BT was told that gave me that number as I never requested a "dead" number.
FFS as if i wanted other people calls ,I was getting 2 calls a day for them (they must have gave the number to 100's of companies).
So I had to get the number changed, and file the number with TPS, and bingo, no more calls.
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Not sure as I've not moved house before..
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Plus.net: "We can't predict the future"
Plus.net: Beware of The Leopard
My spelling mistakes are all my own |
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No - they took the number with then, so hopefully this is a new number ?
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>No - they took the number with then, so hopefully this is a new number
It can still happen. My son had a phone installed in a flat that had been empty for months, and keeps getting calls for a plumber.
First part of his answer-phone message is "this is not the number for MR+++++++ the plumber. Suspect the number was in a darned Yellow Pages somewhere, uggh!
I assume everyone wants a "dead" number but if you don't know to ask they can get rid of the "live" ones, and are happy to do so I bet.
Sadoldman
Just a tad sad..a wee bit old...
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The author of the above post is a thinkbroadband moderator but it does not constitute an official statement on behalf of thinkbroadband.
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