Can no longer use Terminal Services

As part of my job, I occasionally need to terminal services to my work machine to carry out work without the need to travel there at ungodly hours.

I can no longer do this (having had no problem for the last 3 years or so).

I raised a ticket and was told it was the Ellacoyas by Plusnet Support Team. I have asked if this is a problem, and being worked on, or a permanent change - but have waited several days without a response.
Is anyone else experiencing this ?

The thing is, a month a go, I paid up for a years subscription to plusnet, and now have got this problem, which if plusnet will do nothing about, I will have to leave. Do I stand any chance of getting some of my money back ?

Pinkeyes

(wow been a while since a post, ignore all the signature, non of it is true ! - lol)

Edited by Pinkeyes (Thu 26-Oct-06 15:36:06)

Ooh, don't fancy your chances.

PS
Guess who.

Scrozzy?!? - LOL

Ssshhh!!

Plusnet have just replied saying they have a time to fix this problem. and it is....

ASAP

Brilliant !

They did say it would be resolved though, so it isn't permanent. Which is something.

As your trustworthy, esteemed and loyal ex-soldier/demoman/engineer compatriot, I'd suggest getting a MAC number, migrating to, say, an Entanet reseller, and then migrating to Be in May when your exchange gets enabled. No more fuss then.

Read this http://usergroup.plus.net/forum/index.php/topic,3422.0.html


Good luck

Thanks Tam (I think !)

An interesting and alarming read. I could only reply because my entire broadband connection has been out for 6 hours.

Seriously regretting paying 12 months up front now