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How much are PlusNet paying you for this censorship? It's very wrong. It was wrong to do it at all, but for three months? Completely unjustifiable.
He was usually well informed, and had reasonable points to make. Some other people just bicker on here for the hell of it. If anyone should be banned, it's them.
You've started now. Where will it end?
When all's said and done it's your forum, but I'll never consider the mods to be unbiased again.
Edited by deleted (Wed 09-May-07 20:41:34)
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> i sincerly hope this isnt at the request of PlusNET
It's not.
seb
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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> TBH a 3 month ban is OTT.
> It makes it look like you will do anything to keep PN reps in here.
> This might not be the case, but it certainly has that look about it.
I can categorically state PN reps haven't threatened or made any intimation about leaving whatsoever, directly or indirectly.
I don't think this culture is going to change in the short term.. I'm not even sure if it will in three months... but something has to change.
seb
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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In reply to:
I'm surprised he was allowed to carry on with his comments as long as he was and he was warned several times before the ban was imposed.
I'd stress John's comment about the fact we don't want this to be a witch hunt on pr100 or any other user who isn't here to defend themselves.. (It's not crossed the boundary but let's keep it that way)
seb
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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> AG never did like him though
If you even had an IDEA of what we've done to defend his right to post here you wouldn't consider talking such rubbish.
seb
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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"I beg to differ, and if you read the postings that led to this "suspension" your assumptions of censorship hold no water."
I've read them and I don't think Simon overstepped the mark. He made some valid points about information being given out by PN agents. I could imagine an agent giving out false info if they benefitted monetarily from it, but PN have stated that retentions agents don't get any form of bonus or PRP for retentions calls so they have no reason to say "ADSL2+ is slower than vanilla ADSL". Unless the agent in question is a technophobe I don't see any reason for it. I certainly wouldn't call it a "misunderstanding".
Simon also asked questions about PN's management of calls which have drawn no response from PN thus far. With the amount of call monitoring in place and given there must have been a sizable number of these calls (I don't buy it that there were just two calls and they both picked up on in this forum) why didn't supervisors pick up on these calls and rectify the problem before being alerted to the calls on this forum?
TT
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> I think it stinks of being in PN's pocket, of victimisation and of bias.
We've been accused of being in PN's pockets for a long time and during such occasions that this was so laughable I kept quoting it to them myself.
We all knew this was going to be controversial.. and I don't know whether this will help the forum.. Maybe we are wrong.. but all I can say is we honestly felt we have to do something to change how this is heading.
> Making him a martyr will not silence him, but only brings TBB into disrepute.
Firstly we've not excluded him from the forum permanently. Secondly, we don't expect him to be silent.. The Internet is wonderful because no one person or group controls it.. and I have absolutely no doubt he will spend time elsewhere as a result of not discussing PN here.
> So if this post gets me a ban too, goodbye just in case.
We're not banning a particular opinion here. Whether you agree with us or not is not a criteria for you being banned.
seb
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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> a corrupt business a biased forum.
I don't mind you sharing your opinion on our forum but the first part of that comment (which I presume is targetted at PN) is exactly the sort of problem we have.. You make accusations which I suspect you won't be able to back. You can argue they are unfair.. that they are bad quality.. that you don't like their way of doing business.. you think their business ethics could leave something to be desired for even but calling someone 'corrupt' is quite a statement.
If you believe they are corrupt, go tell the police, regulators or other appropriate authority.
seb
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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What has calling people liars(simon was proved right on numerous occasions iirc)got to do with professionalism,the lack of professionalism was shown on many times to come from Plusnet reps(who post here for their employers),who have lied in the past and got quite surly when it was proven against them.
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In reply to:
Regardless of your reassurances to the contrary, your words and actions suggest that you want only pro Plusnet comments, so why not be open and honest and say so
We've categorically said the opposite. If we wanted only 'pro PN' comments it would be a lot easier and less controversial to make the forum PN users only which effectively excluded anyone who didn't like PN (unless they liked torturing themselves with a service they have issue with).
seb
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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