Print Thread
deleted
In reply to:
17/05/2007 @ 16:08 Reports of Spam Email (42837) - UPDATE
This is an update to the previously reported issue regarding the increased volume of unsolicited email being sent to some customers' mailboxes. A copy of the last update can be seen here:-
http://usertools.plus.net/status/archive/1179398781.htm
In light of the recent Webmail incident, we are bringing forward a number of planned improvements to the way we handle unsolicited email (Spam) on our incoming mail platform.
Last month, we announced changes that we were making to the secondary portion of our incoming mail platform (known as mxlast). This work was announced via Service Status here : http://usertools.plus.net/status/archive/1175800498.htm
Following the success of this implementation on our 'mxlast' servers, we are now making similar changes to our primary incoming mail platform (known as mxcore).This measure will remain in place until new functionality, which we hope to develop by the end of next week, is developed. From that point, customers will have more options to choose how email identified as spam is handled.
What this is means for now is that less email is being accepted onto our platform and email meeting the following criteria is being rejected.
- Email that is detected as spam by our 'ClamSpam' filter (one of the detection solutions we use)
- Originating IP address of the sender is blacklisted on an RBL (list of known spammers). For more information on this method of blocking spam, see here: http://en.wikipedia.org/wiki/DNSBL This particular method of spam blocking has always been implemented on our incoming mail platform.
We are confident that these methods will only block email which is spam. Other email passes through our 'dspam' bayesian filter which will continue to deliver potential spam tagged as [-SPAM-]. For more information on bayesian filters, see here : http://en.wikipedia.org/wiki/Bayesian_spam_filtering
A further email will be sent to all customers explaining this functionality in the next few days.
Kind Regards,
Liam Martin
Customer Support
It should help the people who only have PN addresses but not all those people who have had domains compromised or all the other people who are not connected with PN but are still caught up in this.