Just received a new date from plusnet - June 1st (so it looks like my prediction of a whole month was right). They reckon its a BT problem, and the fact that the line has gone dead for a day this week with no warning or explanation (good job we didn't need to dial 999) would appear to support this. Incidentally, its taken me over 25 minutes just to read this thread and reply - dialup sucks!!!

stop trying to stir it up

Hooray - we now have broadband. A BT van with cherry picker was spotted trying to turn around half way up our (very steep) driveway this morning, which would appear to further support the 'BT problem' explanation. Not sure why there should have been a problem though, as the previous occupant had broadband with no difficulties.

Glad to hear youve had some progression. Funny how BT react quickly to a voice fault... but not BBand

Afternoon all.

You're all welcome to drop me a line with any ongoing provisioning saga;s and I'll be happy to look into them.

This blog posting I made this morning may also help provide a little information into why these kind of delays do occur:

http://community.plus.net/csc/2007/05/28/house-moves-processes-payments-and-problems/