In reply to:

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When you say should match the one set by BT, what is the defining factor, up to your software to do the job or do you often have to do it manually, ie nudge it in the right direction...

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This puzzles me also. I suspect that there is a covert traffic shaping agreement between PlusNet and BT retail/wholesale or in plain English 'The BT Group'; whatever, the PlusNet customer is the ultimate loser.

Prove me wrong.

Edited by firkin (Wed 26-Nov-08 23:12:55)

Its not a very good conspiracy as the IP profile should track a predefined table.

Plusnet use the profile as part of their traffic management since it gives a base line speed figure, software missing the odd event sounds more likely than a covert traffic shaping agreement.

Agreeing with Andrew - Entanet also hold a copy of the BT IP Profile and apply that to what they send to the customer.

It is well known that the update link can fail or suffer several hours lag. Whether the fault is at the BT send or Entanet receive end I have no idea, but if it is the BT end then it is quite likely the Plusnet update could fail at times as well.