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Standard User kenr
(member) Sat 28-Feb-09 09:50:50
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How to get my Voip "free minutes"?


[link to this post] 		 
I signed up on BBYW Option 3 which should have 240 free voip minutes.
Since I migrated last Monday I have (UNSUCCESSFULLY) tried to get them to set this up.
On Thursday I finally got the broadband phone service enabled, but it shows

Inclusive Minutes
None of your packages support inclusive minutes.

Since then I have been speaking to CS, but all they seem to be able to do is send me messages saying that my service is active even though I have made it VERY CLEAR that it is active and I want the free minutes I signed up for.

Ken
Standard User kenr
(member) Sat 28-Feb-09 10:45:15
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Re: How to get my Voip "free minutes"?


[re: kenr] [link to this post] 		 
Finally they have added my allowance, why has it taken 5 days to fix something this simple?

Ken
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