Would you recomend Plusnet

Hello,
I am currently at Tiscali and ready to leave.
Would existing Plusnet members recomend this company.
Any problems, quirks to look out for????
The main reasoning is price as for the 18 month contract with discounts its £9.99 a month.

thanks

nomiswest

Hiya,

I'm not sure where you're getting £9.99 per month from? Our Value product is either £5.99 or £11.99 depending on your geographic location.

Either way, if you have any questions regarding the service, I'll be happy to help.

Hello James,

Its using the Quidco site for cashback.


simon west

I would if it weren't for the 18-month lock-in.

As a onetime customer of Tiscali, I have found PN a lot better than that (totally lost my rag with the Tiscali service desk one day - they persistently screwed up the billing, and then seemed to lose every record of every contact they'd ever had with me about it, and more-or-less accused me of lying!)

So, I have had no regrets, EVER about leaving them behind.

But I would hesitate to recommend an 18-month lock-in to anyone, no matter how reliable the company. I wouldn't sign-up to it myself, so can't in all good conscience recommend it to somebody else.

I am on a PN legacy product, which happily means the 18 months does not apply to me (albeit I'm paying well over the odds for the privilege). But I will have an issue if I ever want to change products, because I'm still not going for the 18 months malarky (or a year, I think it is, if you DON'T want a new router), so I guess I will have to shop elsewhere.

[Edited to mention about the router, before James correct me ;) ]

Edited by TLM (Fri 24-Jul-09 10:19:38)

Been with them 5-6 years - had some ups and downs as a company but on the whole excellent service especially from higher level CS. Good service presence in their own forums and here. If your in a market 3 exchange http://kitz.co.uk/adsl/adslchecker.php
will let you know if you are. Current products are excellent value for money for non LLU if you are in a Market 3 exhange . Please note that there is an 18 month contract however. If you are a heavy P2P user they may not be ideal unless you schedule downloads for midnight to 8am for max speeds. If you are not a heavy P2P user then PNs policy of prioritising other protocals works well. Iplayer works well and I have had no problems with the ISP end for a very long time.

On the whole I can recommend them based on the above if you are happy with an 18 month contract.

Edited by deleted (Fri 24-Jul-09 10:28:43)

Hello Paddyclark

I have checked and i am in a Market 1 classification.
With no unbundled providers. Is this a hinderance to the Plusnet product???
I assume it will be better than Tiscali!

nomiswest

The only difference between being in a Market 3 area and being in a Market 1 or 2 is the price you'll pay.

As you're in a Market 1 area you'll pay £5.99 for the first 3 months then £11.99 thereafter for the Value product. If you were in a Market 3 area you'd continue paying £5.99 after the initial 3 months.

Please can you stop spamming the forums asking for reccomendations of ISPs. consolidate your threads into one thread please as you fail to understand the nature of this forum. Failure to do so may attract attention of a moderator and expultion.

Thats a little harsh... I dont know about elsewhere.. but

"Hello,
I am currently at Tiscali and ready to leave.
Would existing Plusnet members recomend this company.
Any problems, quirks to look out for????"

Seems a perfectly valid question to me...

In reply to a post by krazykizza:

Please can you stop spamming the forums asking for reccomendations of ISPs. consolidate your threads into one thread please as you fail to understand the nature of this forum. Failure to do so may attract attention of a moderator and expultion.

A tad harsh I reckon. could be interpreted as cross posting perhaps but the OP is asking for opinions of existing users, so to a degree asking such a question in the appropriate forum is understanable.

To the OP I suggest any further new threads regarding a choice of ISP be combined with any new ISP questions in the Which ISP forum as it does annoy members to see the same style question even with a different angle time and time again.