Well there have been problems this week as regarding Usenet there are posts about it on the PN forum, they are blaming capacity and are adding more in a couple of weeks, personally I wasn't so badly affected as some but it is annoying, it seems to be sorted for the moment as I'm back to line speed. Everything else on the service has been good for me except for this hiccup, I'm hoping it is only a hiccup and I don't have to up sticks again, I'm not a big downloader I only don't even use my allowance every month but I do like something that works

Seeing how you have had issues of late, would you sign up to a 18 month contract?

Well something is definately going on, back up to speed last night, having said that I could have been the only one not invited to the party so was home alone. God I hope it's not going the same was as Orange when they introduced cheap packages

Absolutely not, I was thinking at the beginning of last week that maybe I would as everything was running fine and had been since I joined (odd niggle but nothing serious) however I've seen the speeds dropping this week, surfing streaming all fine, so the product would suit someone who just wants that, but come to usenet and it's a different story, all was fine till midweek when something went wrong and speeds were fluctuating like mad, I hope they've sorted it now, otherwise I might sneak off to AA

Thanks for your answer.

Glad you have the option to leave.
Lucky you did think about it, and not just blindly signup to the cheaper price weeks ago.

Yes I did think about it when I signed up and had it been 12-18month I wouldn't have done it, I had previously been with o2 access on 12 month contract but luckily had a 30 day trial, as soon as I realised how bad it was going to be I was able to get out so having nearly got my fingers burnt I wasn't prepared to make the same mistake again.
I was with Zen before that and when I left o2 access I went back to Zen as I was so desperate to get away. I found PN and was lucky to get on the BBYW legacy product (it changed a few days later to value and unlimited), due to my previous mightmare with o2 I wouldn't have considered anything over a 30day contract at that time, I very nearly changed my mind with PN as up till last wednesday they've been very good and couldn't fault them, but we'll see how it goes from now on.

In reply to a post by wingco1:

it seems rather disingenuous to ask someone to justify slow speeds when you have already complained about them.

I think he fell into the "I'm all right, Jack" category all the time he was defending PlusNet against all and sundry complaints and accusations. Now that he's back on the same product as the masses, he seems to have had plenty to complain about.

But it's funny how long-term PN customers can complain bitterly about the service on their own board and yet defend it to the hilt on this forum. Who does that help?

Simon

Utter rubbish!

It has become apparent since I made those posts that my return to the same method of connection as the masses coincided with a specific problem which was significantly affecting speeds. I've just checked the current speed http://www.mybroadbandspeed.co.uk/results/04416450.png - I'm quite happy with 6368kbps down, 704kbps up.

I will defend Plusnet to the hilt when a certain group of people are making totally unjustified statements (often based on experience of Plusnet many years ago).

In case you haven't noticed, I'm far from adverse in making critical comments in here (in fact I've deliberately made posts in here in the past knowing you would pick them up when I wanted to cause maximum discomfort to Plusnet when they'd got something wrong - the last time was the latest product refresh when they tried to say existing users couldn't change between the BBYW levels).

I don't know of his motives of joining them, But I knew him when he was about to sign up, would of jumped to push him out the way of a fatal bullet.As for his plan, He signed up to the unlimited but as ever with any ISP that is cheap and cheerful, he wasn't going to stand a chance getting a workable connection for what he wanted.

Also, I have been at an internet cafe once upon a time and it was slow with a couple other people in, speed test registered barely into the low 100's

In reply to a post by jelv:

I've just checked the current speed http://www.mybroadbandspeed.co.uk/results/04416450.png - I'm quite happy with 6368kbps down, 704kbps up.

I am always a bit dubious of Plusnet speed tests, I don't know which package you subscribe to, but you could achieve the same result on a Value package whilst being unable to download anything at more than 2Mb, except off-peak.