move to plus from maaf please?

Hi All,
I posted yesterday in the MAAF forum. I am starting to feel MAAF 50gb is not enough for me and a move to big brother plus.net may be order. I would have been with MAAF 2 years in Jan 2010. The package i would like to move to is Plusnet Premium with Talk Anytime and Caller ID.

1. I don't want any hassle and need to move to stress free - can this be done? eg no days without net etc and bank hassles.

2. I need to keep my MAAF email address. <this is vital!>

3. My home phone etc is with MAAF now - would a move to plusnet have any impact on this?

The (free) domain i have with MAAF I guess it would be best to move to my hosting company heart internet? i have to pay blood money to you to this i guess..�

So plus.net/maaf reps can you help me move? By answering the question above? Many thanks.

James.

I recently moved from Greenbee to Plusnet so was in a similar situation to you.

In answer to your questions:

1. My BB changeover was seamless, got an email to say it had been done & just logged back in again using my new PN details.

2. I'm sure that's possible as I kept my Waitrose email address when I moved over ( I had previously kept it when I went from Waitrose to Greenbee BB).

3. Not sure on this as I moved my homephone over from Greenbee to Plusnet as well (better terms).

Hi James,

You can do all the above, but you will need to instigate the changeover by speaking tio Madasafish customer services.

It's something that happens regularly, so I wouldn't worry.

Hi,

I have just done exactly what you suggest. The broadband move was fine and seamless, as was keeping my MAAF email, for which an annual charge is made. The phone move was a little trickier with James sorting it out as I was passed round various irrelevant deaprtments, and was set up on the wrong package (eve and weekends). My domain was incorrrectly switched off and took several phone calls, contacting nominet and MAAf to resolve. I was left without my additional mailboxes for 2 weeks which was very frustrating. Hopefully that is a one off and you would be able to leave your domain hosted by MAAF with no hassle.

Good luck!!

Hi
Thanks for all your replies esp James! One last thing is something or a catch with Plusnet Premium with Talk Anytime vs the MAAF 50GB product in terms of traffic shaping? And does it have binary news group access?

Also would be best to transfer the domain out 1st.

How long did the whole 'move' all take? Last Jan i think James on hear offed me a £10 off deal if i stayed with MAAF for another year, would i be allowed to 'move' to plusnet even though i took this deal.

James.

Edited by deleted (Thu 05-Nov-09 17:51:05)

My broadband move only took a few days. The phone move took a lot longer and I enlisted the help of James and his big stick to get it sorted!

Edited by deleted (Thu 05-Nov-09 18:37:33)

Hi All,
I've have just been reading more on the plusnet site and it's seems with them vs MAAF you don't any webspace (for free) and would there be the setup charge of £30? Also how much will it cost to keep my MAAF email please?

James.

If Metronet_James doesn't pick up this post, send him a PM.

Yes, no, nothing

There wouldn't be a setup fee as there's no migration or provide order. I'm sure we can arrange to keep your address free of charge. There's no webspace on Plusnet, but there's enough free hosting places around that you should be able to find something.

I use x10hosting - Although you have to log into their forums every two weeks to keep your account active, which reminds me....

Hi James,
It properly will be best to pay the £25 and move my domain to heart internet first would it? I have never had time to do a web site but always wanted one! Thanks for x10hosting tip, looks good.

Yes I think I will take plunge and move to plusnet! The product I would like to go onto is Plusnet Premium with Talk Anytime and Caller ID for phone calls. Could you start going about arrange the move please?

<the rest of it sent in a PN that has my info in!>

Thanks for all your help etc.

Regards,
James