I hadn't used my computer today until 3:30pm when I logged in to check my mail. I had an email from Plusnet saying that I had exceeded my allowance and had been given and charged for an additional 2 GB. I received the email twice, both are identical with the same email ref and both received at the same time.
Logging in to my account it says I have been given and charged for an additional 4 GB, the exact amount it says that I had used today when I wasn't at home !?!
I rarely reach 500MB in a day and only then when I have uploaded photos and watched iPlayer both of which I find difficult to do when I'm not even in the house.
I rang Plusnet, was put through to technical who weren't much help, and am now waiting for someone to get back to me to explain what has gone wrong.
I am trying to keep an eye on my current usage but it appears that Plusnet's servers are down.
Has anyone else ever experienced anything similar to this?