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Standard User kar999
(member) Thu 11-Mar-10 14:40:12
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Speed goes from 6.5Mbps to 2.5Mbps - Advice Please


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I've had an open ticket since the middle of December regarding speed issues which starts off at over 6Mbps and then drops over time to about 2.5Mbps where it stays forever.

I eliminated a problem router, but now it's following predicatablle pattern as detailed in one of my an answers to the ticket below....(slightly altered as speeds are now leven lower )

My speed issues seem to be following a pattern. Initially when things are reset at your end or by BT (not quite sure who does what) I can achieve download speeds at 5.0 - 6.5 Mbps with no drop outs and my IP profile is 7150.

Then after a few days my speed drops to approx 3 to 4 Mbps and my IP profile drops to 4000

This has happened last week, when the line was downloading at around 6Mbps all week until yesterday, Sunday afternoon, when it took a step change down.

I ran a BT test again this morning, Monday 1st March and it is still showing 3.6Mbps

The router had been turned off a couple of times, albeit only briefly, during the last week as I had to turn the mains off completely whilst doing DIY work.

The line �appears� to be more than capable of downloading at over 6Mbps when the IP profile is 7150 yet it appears that it drops to 4000 or 3000 after what I believe is the �testing period�

My questions are:
Am I therefore stuck with having to live with the speed that maxes out at less than 3Mbps after a period of time?
Is there a way to stop the profile making a step change downwards when speeds of 6 are regularly achievable?
Is this a Plusnet or BT issue?
What is my next course of action?
i.e. Can I achieve a step change back up by resetting the learning period?

Best regards,.....


It's in the master socket and I've got a Bt i-plate fitted and unplugged other phones not in use in the house etc.

SNR can range from 6 to 14.

I've now taken to reseting the router as a last resort to try to kick it back into a higher sync for a few days. This is probably not the adviced route to take but I'm fed up living with speeds of less than 3Mbps when I know I can get between 5 and 6Mbps.

Here's a speed graph....

http://i193.photobucket.com/albums/z112/kar_999/Spee...

Any advice gratefully received. Thanks smile
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