Reduced pricing on Plusnet Pro

Has anyone who has been on Plusnet pro for a while received a reduction after the recent change of pricing? I raised a support question with PN as to why I was still being charged 19.99 rather than the reduced 16.49 price (market 3 exchange).

The reply was that I was actually on Pro Your way rather than pro and that this was an old product and hence I was charged correctly.

Was it common knowledge that pro was actually changed and I have missed this fact or should I follow this up in more detail with PN?

Thanks
Fraser

http://community.plus.net/blog/2010/04/14/extra-extr...

http://community.plus.net/product-refresh-2010-faq/

I�m a BBYW Pro customer, what happens to my price?

BBYW prices are unaffected by these changes. To take advantage of Market 3 pricing (if you�re in an eligible area) you�d need to move to the newer version of Pro.

Edited by jelv (Tue 11-May-10 15:51:41)

Thanks, that clarifies it for me.

Fraser