I have just moved to a new build property at Middleton just outside Leeds and i have got a plusnet connection for the last 10 days. The maximum download speed that i am getting is 126 kbps (at all times during the day)
The BT line check says that the maximum speed that i can get on my line is 500 kbps which i personally feel is unacceptable. My neighbours seem to be getting reasonable download speeds in the range of 1.5 Mbps to 2.1 Mbps. I have not had any response from plusnet for the fault that i logged. What should i do next please? Will changing of ISP help as the problem seems to be with BT landline also
Thanks for your advice.