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Standard User Wagstaff
(committed) Thu 20-Oct-11 21:19:36
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Re: Worth a punt?


[re: Bemused_Mike] [link to this post]
 
In reply to a post by Bemused_Mike:
That hardly inspires me with confidence.

Yes, but that's based on TBB bar charts.

Go to "compare the market.com" and click on broadband under "utilities". If you then enter your post code, you'll see how close to the top Plusnet appears.

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Wagstaff

"You can't be optimistic if you have a misty optic."
Standard User camieabz
(sensei) Thu 20-Oct-11 21:27:40
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Re: Worth a punt?


[re: Wagstaff] [link to this post]
 
In reply to a post by Wagstaff:
Yes, but that's based on TBB bar charts.


I regularly mark them 4/5 for all categories, as there's always room for improvement (regardless of the ISP). 5/5 isn't realistic.

~~~~~~~~~~


© Camieabz 2002-2011

All Connection Data ~ plusnet

Scottish Labour politician: “The SNP are on a very dangerous tack. What they are doing is trying to build up a situation in Scotland where the services are manifestly better than south of the border in a number of areas.”

Interviewer: ”Is that a bad thing?”

Scottish Labour politician: “No, but they are doing it deliberately.”
Standard User Bemused_Mike
(regular) Thu 20-Oct-11 21:34:47
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Re: Worth a punt?


[re: m0aur] [link to this post]
 
In reply to a post by m0aur:
I am also fed up with my IP profile being slowed.

Now please be patient with me. Is that to accomodate those higher up the chain so to speak?

In reply to a post by m0aur:
Back to what I did say, and that was that the excuse for traffic shaping is that it gives a fair service for all, which is a roundabout way of saying you will make do with X amount of bandwidth between you. My point was, that if you cross their palms with a fiver for the pro service, you can have linespeed 24/7, which is going to squeeze others, which is why I said it was more about money than ensuring bandwidth for all.

I take your point. It gives the impression that those customers who pay more are more valued than those who pay less and that's not fair.


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Standard User Bemused_Mike
(regular) Thu 20-Oct-11 21:37:34
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Re: Worth a punt?


[re: Wagstaff] [link to this post]
 
In reply to a post by Wagstaff:
Go to "compare the market.com" and click on broadband under "utilities". If you then enter your post code, you'll see how close to the top Plusnet appears.

They came out top! LOL!
Standard User Bemused_Mike
(regular) Thu 20-Oct-11 21:40:40
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Re: Worth a punt?


[re: kasg] [link to this post]
 
I take your point, yes.
Standard User RobertoS
(sensei) Thu 20-Oct-11 21:48:00
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Re: Worth a punt?


[re: Bemused_Mike] [link to this post]
 
Market.com only compares suppliers of anything who pay to be included. And almost certainly gets a payback if anyone clicks a link to one of them.

So look at which the others are, and it might not be so surprising. Also put those ISPs into the tbb Compare tool.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
Standard User Bemused_Mike
(member) Thu 20-Oct-11 22:23:32
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Re: Worth a punt?


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
Market.com only compares suppliers of anything who pay to be included. And almost certainly gets a payback if anyone clicks a link to one of them.

Ah yes, ofcourse. That should have occurred to me. Thanks for the reminder Roberto. smile

In reply to a post by RobertoS:
Also put those ISPs into the tbb Compare tool.

Done that. Plusnet come out okay. Just wish I could afford Be. wink
Standard User RobertoS
(sensei) Thu 20-Oct-11 22:29:07
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Re: Worth a punt?


[re: Bemused_Mike] [link to this post]
 
In reply to a post by Bemused_Mike:
In reply to a post by RobertoS:
Also put those ISPs into the tbb Compare tool.

Done that. Plusnet come out okay. Just wish I could afford Be. wink
Plusnet is OK, no doubt about that. Superb value for money and an acceptable service.

Where it falls down seems to be poor first-line support for real problems as opposed to "tech-ignorant" customers who need to know how to connect the bits up, and a chaotic Ticket system.

Rep support here is generally good though.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
Standard User Wagstaff
(committed) Thu 20-Oct-11 23:01:57
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Re: Worth a punt?


[re: Bemused_Mike] [link to this post]
 
In reply to a post by Bemused_Mike:
In reply to a post by Wagstaff:
Go to "compare the market.com" and click on broadband under "utilities". If you then enter your post code, you'll see how close to the top Plusnet appears.

They came out top! LOL!


Well, there you go! Bazinga!! wink

It would probably work for any post code in the country.

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Wagstaff

"You can't be optimistic if you have a misty optic."
Standard User Bemused_Mike
(member) Sat 22-Oct-11 15:51:14
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Re: Worth a punt?


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
Where it falls down seems to be poor first-line support for real problems as opposed to "tech-ignorant" customers who need to know how to connect the bits up, and a chaotic Ticket system.

I was meaning to ask about how good or bad their support was. Many thanks for enlightening me, Roberto.
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