"I don't find the OfCom-required statement of your expected speed, which you circled, at all surprising."
Neither do I, as we all know the figures given seem to be random, as the 'up to 21,000kbps' as the upper acceptable limit given by BT speedtester, is totally silly on a line that is capable of nothing like that.
What I am questioning, is that the new lowered expected speed of 8Mb is around what I now get, whereas when they expected 12000kbps I was getting 13,000kbps plus on Plusnet for the first few weeks. For once I am not blaming PN, as every time they execute a snr reset, or I do a 10 day router restart, things are back up again, but just for a day. Not to worry, as I can do all I want with the 8Mb PO service I used to have.
Fora - Where everybody knows everything - Everyone else knows nothing!