As a long term (5+years) customer of PlusNet I have to deal with them on regular basis.
So far I deemed it being well run by intelligent people, now I am not sure !
Surely they must know Big Bro is the most IDIOTIC program on UK's TV !
Why would they want to be associated with that (censored) ?
Quite frankly I would change ISP's,
but as a moderate user on Market 1 exchange I have no sensible alternative