The "message" was contained in previous threads.
and as has been said recently, how many PN customers should be expected to find out mostly by spotting such information on a thread here on TBB, on USENET, in PN board or some other, instead of being directly told about a change that would save them money, if only they asked for a change
I don't think it was ever marked as a 'News' item on TBB, which might have led to it appearing in some online and print computer magazines and even business print (Computer Weekly/Computing).
PN seems to be about the only ISP which does pass on the discount, and all credit to them for so doing, but then they blot their paper with this massive PR disaster and cannot be minded to alter this to be fair to loyal customers.
I don't even remember how some user came to be aware of the change, and it be confirmed here on TBB, but I know I for one would feel highly embarrassed having to go with the policy that PN laid down. Not saying I wouldn't sleep at night, but there must be a number of thousands of pounds collected every month which could have been in the pockets of those loyal customers, but for PN being particularly underhand on this matter.
If you run a business, have a second ISP and backup web hosting...
1996? Enterprise (IoM 0345) + Clara.net
1998? Clara.net + Freeserve
2000 Freeserve 500kbps (+ Clara dial-up + Clara USENET/Mail)
2002 ? Eclipse 500 kbps + FS
2003 ? UKFSN 1000 kbps + Eclipse
2005 ? PlusNet 8 Mbps+ Eclipse
moved home - used office BB
2008 Three dongle at home
2010 PlusNet 2 Mbps + Three dongle
2012 PN 10 Mbps + Three (ZTE 802.11 router) + Three mobile (802.11 hotspot)
2013 PN 30? Mbps + VM 30+? Mbps + Three mobile