It remains slow and is 14 Mb at its best. Anything else I can do ??
Chase PlusNet again? There are a couple of strange things that haven't been explained very satisfactorily:
1. If you are only 300m from the cabinet, why is your expected speed (from BTW database) only 34Mbps? The answer to this is probably that the cable route is not as direct as the walking route, but there might be some other reason. Is the cab in the same street as you? Is it on the same side of the street as your house? Are there multiple possible routes between your house and the cabinet location? Is the line delivered by an underground cable or overhead? ie is it possible that there is a MUCH longer, indirect route the cable might follow? Or does BTOR know there is a bad section of cable in this route?
2. Why are you only getting 14Mbps, when the database says you should get 34Mbps? I seem to remember (without digging back through the whole thread again) that your last speed test on the BTW Performance Test site said that your line was performing poorly? Or did I remember that wrong? If so, then there is clearly scope to escalate the fault within BTOR to find out why. It might be fixable (eg a cable joint sitting in a flooded joint box), or it might not (eg a poor quality section of old cable somewhere along the route). But it would be good to know.
Whilst BatBoy's suggestions would provide more diagnostic information, they are beyond what most broadband customers would want or be reasonably expected to do!
[Edit: BTW did you do a proper quiet line test? Dial 17070 on your phone and select the quiet line test option. The line should be silent, no crackle or hiss.]
So I'd chase PlusNet again.
Dircon > Zen > Be Unlimited > PlusNet Unlimited Fibre
Edited by Bright (Mon 21-Jan-13 12:43:44)