See the thread here http://community.plus.net/forum/index.php/topic,1108... where we have covered most of the bases

I haven't quite got used to cross-site cross-posting .

I assume, (not having followed it), that the post your link there goes to for direct computer > modem instructions does cover setting up the Windows > net connection? It reads as though he might not have done that.

Edited by RobertoS (Mon 14-Jan-13 21:59:39)

It does and it doesn't seem to work so my first guess of a dodgy modem might be correct

Edited by Oldjim (Mon 14-Jan-13 22:15:58)

Sorry..I thought of getting help from the 2 excellent forums...

I followed the instructions step by step religiously as per the link Jim kindly gave.

http://community.plus.net/library/broadband/fibre-he...

I am getting error after step 7. i.e no connection made to internet on neither windows 7 or vista...

I am pasting the error on windows 7..

[img width=600 height=337]http://img255.imageshack.us/img255/4526/error1y.jpg[/img]

Sorry its a bit tiny. It says the modem [or other connecting device] has reported an error.. IS it a faulty modem???


I dont have screenshot of error on Vista . But it said

"internet connectivity was unsuccessful"

hmm.. like i told you on the other site i think the bt chap did the initial test from the master socket..

he told me i could get upto 128 megs. and so i should get upto top end of my package i.e 78 megs..

he also told that the cabinet is about 200 m from my house...

'Tis OK, I'm following that thread now . You seem to be getting A1 advice.

Hmm...
Moving to FTTC has been really tough for me...Starting with engineer visit and the technicalities..

Its the first time in life I had to do so much technical stuff/tests within a matter of few hours...

Hope it gets sorted tomorrow...

Do Plusnet support a test username which bypasses their realm, that you can try in the PPPOE dialler?

[email protected]_domain with anything in the password, I believe. Try that!

In reply to a post by BatBoy:

Do Plusnet support a test username which bypasses their realm, that you can try in the PPPOE dialler?

It's not an ISP facility, it's BT Wholesale. There are two, one for ADSLx and one for fibre, but I'm not sure what the two are. An ISP rep or an OR engineer posted the difference a few months back.

As I remember it there are three levels.

Test 1 is the normal test.
Test 2 is (I grant you this), optional for the ISP to route differently within its own network. (There's a SIN or similar somewhere).
Test 3 doesn't get routed to the ISP's routers at all. (Covered in the same document as referred to in the previous line).