Anyway I hope PN will resolve my speed issue soon...
By the way I am most puzzled about these numbers:
1. Engineer does a test and tells me I will get upto maximum package allowance - 78 Mb
2a. Current line speed on PN member page as on install date i.e 14/1/13 - 78 Mb
[i assume now this is based on the engineer test as the value matches]
2b. Current line speed on PN member page as of today i.e 15/1/13 - 14.7 Mb
3. Estimated speed on the date of order i.e 19.12.12 - 34 Mb
4 IP profile : less than 15 Mb
5. sync speed: apparently 15 Mb...
Engineer did the test at master socket. So if the high speed result he got is correct is it a fault with the modem or the data extension kit [about 5 m long] he installed for me?
Hope I get atleast the estimated speed..
Plusnet Unlimited fibre from 14.01.13
Current line speed : 78 Mb [on 14.01.13]
Current line speed : 14.7 Mb [on 15.01.13]
Estimated line speed : 34 Mb
What I get now: 14 Mb
Edited by abhijack (Tue 15-Jan-13 13:45:47)