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Standard User hk11
(fountain of knowledge) Wed 19-Jun-13 04:40:31
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Re: Price increase


[re: chrisparr] [link to this post]
 
In reply to a post by chrisparr:
- Your new direct debit is not yet active.


Is this still the case please?

It's 17 days since I requested the change.


Keef- Dartford Kent UK - Plusnet via Siemens Gigaset SE587

Previously - Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream,
Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
===========
ISP Representative chrisparr
(isp) Wed 19-Jun-13 08:58:53
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Re: Price increase


[re: hk11] [link to this post]
 
It's been active for a while now, however we can't take the outstanding payment from it, hence asking you to contact our support team in order to make the payment via card.

Chris Parr
Plusnet Support Team
Service Status :: RSS :: Email
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User hk11
(fountain of knowledge) Wed 19-Jun-13 11:14:06
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Re: Price increase


[re: chrisparr] [link to this post]
 
In reply to a post by chrisparr:
we can't take the outstanding payment from it,


Why?


Keef- Dartford Kent UK - Plusnet via Siemens Gigaset SE587

Previously - Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream,
Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
===========


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Standard User LeJimster
(fountain of knowledge) Fri 21-Jun-13 15:05:25
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Re: Price increase


[re: chrisparr] [link to this post]
 
Speaking of price increases, I was seriously considering joining plusnet for the FTTC broadband only as I don't want to put my mom through the hassle of changing her BT service. I was a little bumbed there are never any offers on the broadband only option, but now the price has gone up as well.. *sigh*..

________________________
Connected with O2 Broadband Standard 8.6Mb/1.2Mb
Standard User WWWombat
(fountain of knowledge) Fri 21-Jun-13 15:16:08
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Re: Price increase


[re: LeJimster] [link to this post]
 
I guess that's "better" than hiding the fact that broadband-only packages even exist!
Standard User RobertoS
(sensei) Fri 21-Jun-13 15:19:55
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Re: Price increase


[re: LeJimster] [link to this post]
 
Wow! I missed that.

With this thread starting the way it did I thought the OP was just on about an extra £1.50 being taken from him.

Quite big percentage increases as well.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 53.4/16.8Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User kasg
(fountain of knowledge) Fri 21-Jun-13 15:58:38
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Re: Price increase


[re: RobertoS] [link to this post]
 
See here:

http://community.plus.net/forum/index.php/topic,1159...

Surprised a separate thread hasn't been started here to moan about it. wink

Kevin

plusnet Unlimited Fibre - BQM
Using OpenDNS
Domains and web hosting with TSOHOST
Standard User Rastus
(committed) Fri 21-Jun-13 17:43:18
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Re: Price increase


[re: LeJimster] [link to this post]
 
I wasn't aware of those price increases for Broadband only customers either, and I've got my own reasons for not wanting to switch line rental from BT to PlusNet, partly because it will work out more expensive than the deal we presently get with BT.

As FTTP is now available on my line I had hoped to be changing soon from PlusNets 'Unlimited' @ £9.99 per month and going on to their FTTP 'trial' which was to be charged at £19.99 per month (the same as FTTC Unlimited). This would have been provided at 80/20 down/up.

However, even though I've been with PlusNet for over 10 years, after just reading about the increase of £2.50 per month I'm now seriously reconsidering how BT Infinity will stack up against the PlusNet trial, bearing in mind that I would be able to get the service provided on a faster connection. I'm aware that I will have to pay PlusNet £33 to terminate the remaining 6 months of my present 'Unlimited' contract.

I'm not really sure how PlusNet can justify this move - it looks like us Broadband only customers are paying for all the half-price discounts PlusNet have been giving away lately.
Standard User RobertoS
(sensei) Fri 21-Jun-13 22:08:41
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Re: Price increase


[re: Rastus] [link to this post]
 
If you read the Community post kasg links to, it becomes pretty clear they want to push people into line+broadband for the same reason as all the big boys make it even harder to have broadband only.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 53.4/16.8Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User 4M2
(fountain of knowledge) Fri 21-Jun-13 22:26:05
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Re: Price increase


[re: RobertoS] [link to this post]
 
Yep, even Eclipse are cheaper now for BB only, no contract, on a Market 1 exchange if 50GB per month is sufficient...only £12 for activation and free router also...
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