How does billing work if broadband & phone start diff days?

If you sign up for broadband and phone (12 months in advance) and your phone does not move over until 2-3 weeks after your broadband what happens with the 12 months you paid for in advance?

Is the direct debit used for broadband use for broadband and phone calls and features and the 12 months payment for line rental starts when the phone is activated?

I assume you do not loose out of nearly 1 months in advance line rental due to it taking this long for the phone to migrate over?

You do not end up with a broadband direct debit and a phone direct debit?

Thanks

You can't pay for Line Rental Saver (the advance phone payment) using a direct debit, is has to be a using a debit card or credit card. The direct debit would cover the broadband and any other phone features/calls. I'm sure you won't get charged anything for the phone until it is transferred but the mechanics of the billing might mean that you get a retrospective adjustment. Just keep an eye on it and raise a query if you think it is incorrect.

Hi there,

There'll be either a pro rata charge or a discount depending on whether both services were added during signup or if phone was ordered after the broadband had already gone active. More detail on our website here: http://www.plus.net/support/customer_service/billing...

Hope that helps.