I would recommend them to anyone. The only area they seem a bit weak on is customer service - they can sometimes be a bit slow to respond. However for me at least there has been no need to contact their CS since I switched to them four months ago. I'll also add that they seem aware of the CS issue and have been trying to address it. They may have succeeded in that by now for all I know.

So yes: I'd thoroughly recommend them to anyone.

In reply to a post by umernalla:

Thanks for that.

When you mentioned IDNet, I searched my email and it turns out I was with them for a while until 2008 - before I moved to BE and then onto O2 - clearly showing my age when I cant remember my ISPs!!
I will check out their current offerings too...

I can't remember the dates but:

CompuServe (the original version, not the AOL rebrand)
BT Openworld (Surftime then Home Highway)
Nildram
Be
IDNet
PlusNet.

And in the 15 years I've lived here my connection speed has risen from 9600bps to 68Mb/s. Ain't technology marvelous

In reply to a post by Andrue:

I can't remember the dates but:

I skim through my tbb speed test results to check, as I always do a final and first test on the migration day.

This thread is very useful, as I am considering moving to Plusnet. My BT infinity contract is up soon and I could save some money by moving, even more so now considering the new deal (£10 off for the first 6 months on Fibre Extra).

In reply to a post by TheHorseman:

This thread is very useful, as I am considering moving to Plusnet. My BT infinity contract is up soon and I could save some money by moving, even more so now considering the new deal (£10 off for the first 6 months on Fibre Extra).

There is also a cashback offer (upto £100) on with one of the referral websites. But it expires in 2 days...

In reply to a post by umernalla:

There is also a cashback offer (upto £100) on with one of the referral websites. But it expires in 2 days...

I had not noticed that, I need to find my contract expiry dates from BT, I'm going to try the 'live chat' tonight after work.

eta: I've also still to get my MAC from BT too.

Edited by TheHorseman (Fri 20-Jun-14 13:06:39)

Think I will be going to join up to FIbre soon with the deal on and £100 cashback!

Just signed up to PlusNet Fibre Extra + phone package - with the cashback (hopefully!)

Did you go ahead with it (adonis_bimmer)?